Job Description

We are seeking an experienced, dynamic Business Office Manager to join our team at Fellowship Square. If you are passionate about building meaningful relationships, guiding prospects through life-changing decisions, and driving a purpose-driven sales process, we invite you to explore this opportunity.

The primary purpose of this job position is to perform Business Office Manager duties in an efficient manner, in accordance with established procedures, and as directed by the VP of Operations.

This position is Full Time.

Responsibilities

• Prepare monthly resident billing for Fellowship Square, The Oasis at Fellowship Square.
• The monthly billing includes private pay, medical and long term care insurances and Arizona Long Term Care (Medicaid).
• Review Accounts Receivable ledger for late payments and provide appropriate follow up to collect on the account.
• Audit resident move-in paperwork and monthly census to ensure accuracy of billing information.
• Receive and assist residents with billing questions, concerns or issues as necessary.
• Receive inquiries from insurers and provide required paperwork to ensure payment of billings.
• Maintain discharged resident files.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm attitude when visiting with staff, residents and visitors.
• Maintain confidentiality of all proprietary company information and pertinent resident information to assure resident rights are protected.
• Follow all established safety procedures and precautions when operating office equipment.
• Assure that work/assignment areas are neat, clean, and office equipment is covered before leaving such areas on breaks, end of workday.
• Assist with general duties including copying, typing, filing, scanning, emailing and labeling and other misc. office duties.
• Promote the Christian Care entities to all in a positive manner.
• Ability to self-direct work.
• Possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
• Ability to deal tactfully with staff personnel, residents, visitors and the general public.
• Ability to communicate with and relate well to elder population.

Qualifications

• Minimum of HS Diploma or GED.
• Minimum of 4 years experience in accounts receivable with 1 year experience in Arizona Long Term Care billing (ALTCS) or Medicaid.
• Must have experience in Microsoft Office products.
• Must have exeperience in Yardi.

Why Join Us

Join a mission-driven, non-profit organization dedicated to serving seniors with compassion, dignity, and respect—while supporting stable housing and access to vital services.Fellowship Square is a nonprofit Christian Care community with more than 40 years of service, committed to providing affordable senior housing and promoting independence, connection, and quality of life. Our team members are part of a purpose-driven culture where their work makes a meaningful impact on the lives of seniors every day.

Equal Opportunity Employer

Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other protected status under applicable law.