Job Description

Business Office Manager - Permian Basin Behavioral Health Center - Midland, TX

Signet Health is currently recruiting for a Business Office Manager for a New, free-standing psychiatric hospital located at Permian Basin Behavioral Health Center in Midland, TX.

A healthcare Business Office Manager oversees administrative and financial operations in a medical setting, managing staff, ensuring regulatory compliance, handling patient billing and insurance, and overseeing daily functions like scheduling and record-keeping. This role requires a blend of administrative and financial expertise to ensure the office runs efficiently and in accordance with legal and professional standards. KEY RESPONSIBILITIES

Staff and operational management:

• Supervise, hire, and train administrative and support staff, such as receptionists and billers.
• Create and manage staff schedules, approve time off, and conduct performance reviews.
• Oversee daily operations, including patient registration, appointment scheduling, and record-keeping.
• Develop and implement office policies and procedures.

Financial and billing management:

• Manage financial operations, including patient billing, coding, and insurance claims processing.
• Handle accounts receivable and accounts payable.
• Generate budgets, financial statements, and other reports.

Compliance and quality assurance:

• Ensure compliance with regulations like HIPAA and other government guidelines.
• Maintain quality and safety standards in patient care delivery.

Patient and provider support:

• Address patient complaints and ensure customer service standards are met.
• Maintain provider schedules and assist with administrative tasks as needed.

Requirements/Qualifications

Education:

• Bachelor's degree required, may be open to those with an associate degree.

Experience:

• Several years of experience in a healthcare office setting are required, including supervisory experience.

Skills:

• Proficiency with electronic medical records (EMR), billing, and scheduling software is essential. Certifications like the Certified Medical Office Manager (CMOM) is desired.