Job Description

Business Office Coordinator - Assisted Living Facility

Waters Edge of Lake Wales is seeking a dedicated and organized Business Office Coordinator to join our team at our assisted living facility. This role offers an excellent opportunity to contribute to a compassionate environment that prioritizes resident care and operational excellence. If you are detail-oriented, customer-focused, and thrive in a collaborative setting, we encourage you to apply.

Key Responsibilities

• Manage daily business office operations, including billing, accounts receivable, and accounts payable
• Assist residents and their families with financial inquiries, payments, and documentation
• Maintain accurate and up-to-date resident records and financial files
• Coordinate with healthcare staff and management to ensure smooth administrative processes
• Prepare financial reports and assist with budget tracking
• Ensure compliance with all relevant policies, regulations, and confidentiality standards
• Support the admissions process by verifying insurance and financial eligibility
• Handle correspondence and communication with residents, families, and vendors

Skills and Qualifications:

• Proven experience in office administration, preferably in healthcare or senior living settings
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite and financial management software
• Attention to detail and accuracy in data entry and record keeping
• Knowledge of healthcare regulations and billing procedures is a plus
• Ability to maintain confidentiality and handle sensitive information professionally
• High school diploma or equivalent; additional education or certification in business administration is preferred

At Waters Edge of Lake Wales, we foster a warm, inclusive culture that values teamwork, integrity, and continuous growth. Join us and make a meaningful difference in the lives of our residents while advancing your career in a supportive environment.