Job Description

Business Office Assistant / Medical Biller (SNF Experience Required)

Vasona Creek Healthcare Center is seeking a dedicated, detail-oriented Business Office Assistant / Medi-Cal Biller to join our administrative team in Los Gatos, CA. This is a full-time opportunity for an experienced professional with Skilled Nursing Facility (SNF) billing experience who is passionate about supporting quality resident care through accurate financial and administrative operations.

Position Details

• Position: Business Office Assistant / Medical Biller
• Schedule: Full-Time, Monday–Friday
• Location: Los Gatos, CA
• Pay: $25.00–$35.00 + HR (DOE)

Benefits

• Comprehensive medical, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Life insurance and short-term disability insurance
• Career growth and advancement opportunities
• Supportive, team-oriented work environment

Essential Responsibilities

• Process and manage Medi-Cal for a Skilled Nursing Facility.
• Assist with accounts receivable, payment posting, collections, and claim follow-up.
• Maintain resident trust accounts and reconcile daily financial transactions.
• Ensure accurate billing documentation and compliance with Medi-Cal facility policies.
• Answer phones, greet visitors, and assist residents and family members with billing inquiries.
• Maintain resident financial records, census reports, and business office documentation.
• Order office supplies, process incoming and outgoing mail, and provide administrative support to the Business Office Manager.
• Collaborate with clinical and administrative departments to ensure timely and accurate reimbursement.

Required

• Minimum of 1 year of Medical Billing experience in a Skilled Nursing Facility (SNF).
• Working knowledge of Medi-Cal and HMO
• Experience with accounts receivable and collections.
• Proficiency in Microsoft Office (Word and Excel).
• Experience using billing software and electronic medical records, preferably PointClickCare.
• Excellent organizational skills with strong attention to detail.
• Professional communication and customer service skills.
• High School Diploma or equivalent.

Preferred

• Associate's degree in Business, Accounting, Finance, or a related field.
• Experience working in long-term care or post-acute healthcare settings.

About Vasona Creek Healthcare Center

Vasona Creek Healthcare Center is committed to providing exceptional skilled nursing, rehabilitation, and long-term care services. We foster a collaborative, respectful workplace where employees are valued and empowered to make a meaningful difference in the lives of our residents every day.

If you have Skilled Nursing Facility billing experience and are looking to join a supportive healthcare team, we'd love to hear from you. Apply today and become part of Vasona Creek Healthcare Center!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.