Job Description

Business Office Assistant (BOA)

RYZE West is seeking a detail-oriented and dependable Business Office Assistant (BOA) to join our team. This role supports the daily administrative and business office operations within our skilled nursing facility and serves as a key resource for residents, families, staff, and visitors. The ideal candidate is organized, professional, and able to thrive in a fast-paced healthcare environment.

Key Responsibilities

• Support the day-to-day operations of the business office.

• Assist with payroll, billing, accounts receivable, and other administrative tasks.

• Answer phones, greet visitors, and provide professional customer service to residents and families.

• Maintain resident files and ensure documentation is accurate, complete, and organized.

• Assist with employee onboarding paperwork and HR-related administrative tasks as needed.

• Process invoices, payments, and other office-related documentation.

• Coordinate communication between departments, facility leadership, residents, and families.

• Maintain confidentiality of resident, employee, and facility information.

• Assist with tracking and maintaining office records and documentation.

• Support special projects and perform additional administrative duties as assigned.

Qualifications

• Previous administrative or business office experience preferred.

• Experience in healthcare, skilled nursing, or long-term care preferred.

• Strong organizational and multitasking skills.

• Excellent communication and customer service abilities.

• Proficiency in Microsoft Office, including Word and Excel.

• Ability to work effectively in a fast-paced healthcare environment.

• Strong attention to detail and professionalism.

• Ability to handle confidential information with discretion.

• Dependable, team-oriented, and committed to providing excellent service.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Account (FSA)

• Life Insurance

• Critical Illness Insurance

• Short-Term Disability Insurance

• Accident Insurance

• Hospital Indemnity Insurance

• 401(k) Retirement Savings Plan

• On-Demand Pay Option

• Paid Time Off (PTO)

• Tuition Reimbursement Program

Join Our Team

Join the team at RYZE West and become part of a supportive healthcare organization dedicated to providing exceptional care and service to our residents, families, and staff. Apply today for the Business Office Assistant (BOA) position.