Inter IKEA Group

Business Navigation Leader, IKEA Kuching

Inter IKEA Group  •  Kuching, MY (Onsite)  •  3 hours ago
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Job Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women, and the environment.

At IKEA, we believe great business decisions are built on deep customer insights, strong financial foundations, and a clear understanding of performance. As we establish IKEA Kuching as the home furnishing destination for East Malaysia, we are looking for a highly analytical, business-minded, and influential Business Navigation Leader to join our leadership team.

Reporting directly to the Store Manager, the Business Navigation Leader will be responsible for the end-to-end business performance management of IKEA Kuching, providing strategic and operational leadership across business planning, performance management, financial steering, forecasting, business processes, governance, and decision support.

This is a critical leadership role that will help shape the future growth and profitability of IKEA Kuching.

Your Assignment

  • Lead the Business Navigation function and act as a trusted business partner to the Store Manager, Commercial Manager and Operations Manager.
  • Drive the annual business plan, long-term growth strategy, forecasting, and performance follow-up processes.
  • Ensure the business is managed through fact-based decision-making and actionable insights.
  • Lead financial planning, budgeting, investment evaluations, and business performance reviews.
  • Utilise performance dashboards.
  • Establish clear performance measurement frameworks and KPIs by utilising company business dashboards.
  • Analyse customer, commercial, operational, and financial performance to identify growth opportunities and business risks.
  • Facilitate business reviews and ensure alignment between strategic ambitions and operational execution.
  • Drive productivity, profitability, and cost-efficiency initiatives across all business functions.
  • Lead and continuously improve total business processes, governance structures, and ways of working.
  • Ensure compliance with internal controls, risk management requirements, and business governance standards.
  • Support leaders in translating business goals into actionable plans and measurable outcomes.

Scope of Responsibility

The Business Navigation Leader will oversee and coordinate the total business processes of IKEA Kuching, including:

  • Business Planning & Strategy
  • Financial Steering & Performance Management
  • Budgeting & Forecasting
  • Business Analytics & Insights
  • KPI Management & Reporting
  • Governance & Compliance
  • Risk Management & Internal Controls
  • Productivity & Efficiency Improvement
  • Staff Planning Oversight
  • Investment & Business Case Evaluation
  • Cross-functional Business Development Initiatives


Qualification

We Are Looking For Someone Who Has

  • Strong experience in Business Navigation, Finance, Business Performance, Commercial Planning, Strategy, or related leadership roles.
  • Proven ability to lead business planning and performance management in a complex environment.
  • Strong analytical capabilities and the ability to translate data into business actions.
  • Excellent financial acumen with experience in budgeting, forecasting, and profitability management.
  • Strong stakeholder management and influencing skills.
  • Ability to work across multiple functions and build strong partnerships with leaders.
  • Experience leading business transformation, process improvement, and governance initiatives.
  • A proactive mindset with the courage to challenge and support business decisions constructively.
  • Passion for retail, customer-centric business development, and sustainable growth.


More Information

Why Join IKEA Kuching?

This is a unique opportunity to play a key role in building IKEA’s future in East Malaysia. As the Business Navigation Leader, you will influence strategic decisions, shape business priorities, and help create a high-performing organisation that delivers growth, profitability, and a better experience for customers and co-workers alike.

Together We Will

  • Build a strong and sustainable business for East Malaysia.
  • Drive profitable growth through informed business decisions.
  • Create transparency and accountability through clear performance management.
  • Improve business processes and operational excellence.
  • Enable leaders to make smarter, faster, and more customer-focused decisions.

If you are passionate about business performance, strategy, analytics, and helping leaders turn ambitions into results, we would love to hear from you.

Apply now and help shape the future success of IKEA Kuching.

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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