Job Description

Business Marketing Events Team Coordinator

Sydney | 12 Month Contract

Do work that matters

When you join CommBank, you’ll be part of a culture defined by courage, care and commitment—helping you grow your career while shaping meaningful outcomes.

Join an industry-leading Event Marketing team delivering high-impact customer engagement programs across Business and Institutional Banking.

You will play a critical role in enabling program success through strong governance, coordination, and operational excellence.

Why join us

Grow

Build deep capability across event governance, risk, reporting and operational excellence—developing skills that are highly transferable across CommBank.

Belong

Be part of a collaborative, high-performing marketing team delivering national programs, where strong relationships and shared accountability drive success.

Shape what’s next

Contribute to client engagement programs that strengthen relationships, enhance advocacy, and deliver real impact for customers and communities.

Role purpose

This role provides administrative, governance and coordination support to a high-performing, industry-leading Event Marketing team responsible for delivering client engagement programs nationally.

You will work closely with a team of Event Managers to enable the successful delivery of events that drive customer advocacy and strengthen relationships with key business clients, ensuring all activity is delivered with strong process discipline, compliance, and consistency.

This role is embedded across event workflows to support risk management, approvals, communications, systems, reporting, and process execution.

Key responsibilities

Administration & coordination

• Provide day-to-day administrative support across a portfolio of event programs
• Support planning calendars across events, milestones, and key deliverables
• Coordinate inputs across Events Team and stakeholders to ensure compliance deliverables are met on time

Event systems & workflow management

• Manage event workflows across internal systems (e.g. Workfront, approvals, templates)
• Coordinate submission and tracking of approvals, ensuring alignment with Group processes
• Maintain event templates, support resources and documentation
• Support creation and distribution of event communications, including invitations and briefing materials

Governance, risk & compliance

• Support the event governance requirements, including approvals and documentation
• Coordinate Workplace Health & Safety (HSW) inputs, risk assessments, and mitigation tracking
• Ensure all activity meets internal compliance, legal, and policy requirements
• Maintain audit-ready documentation and records across event activity

Reporting, data & insights

• Prepare event reporting, including attendance, engagement, and performance outcomes
• Support analysis of event data and program results to identify insights and trends
• Contribute to evaluation of program effectiveness, including customer engagement and advocacy outcomes
• Support reporting frameworks to inform and optimise future event programs

Stakeholder support

• Act as a central coordination point to ensure information flows effectively across teams
• Support stakeholder communications, briefings, and engagement materials aligned to event objectives

Supplier & logistics coordination (non-owning)

• Provide coordination support across venues, agencies, and suppliers where required
• Assist with documentation, bookings, contracts, and logistics tracking
• Support onsite delivery for larger or complex events where required

What you’ll bring

Experience & capability

• Experience in administration, events, marketing, or operations-focused roles
• Strong organisational skills with the ability to manage multiple workstreams concurrently
• High attention to detail and ability to manage structured processes
• Strong solutions focused approach to roadblocks and raised issues

Systems & process orientation

• Comfortable working across systems, workflows, and structured documentation
• Experience supporting approvals, reporting, or compliance processes highly regarded

Stakeholder capability

• Strong communication and coordination skills across multiple stakeholders
• Ability to work confidently with internal teams and external partners

Mindset

• Process-driven with a strong focus on accuracy and quality
• Proactive, reliable, and solutions-oriented
• Customer-first mindset with an appreciation of delivering high-quality customer outcomes
• Comfortable working in a fast-paced, high-performing team environment

Success measures (first 6–12 months)

• All supported events are compliant, documented, and audit-ready
• Workflows (approvals, comms, reporting, systems) are completed accurately and on time
• Strong stakeholder feedback on coordination, reliability, and support
• High-quality reporting and clear insights generated to improve future programs
• Contribution to more consistent, efficient, and scalable event delivery processes

Advertising End Date: 16/07/2026