ATS Traffic

Business Manager, Vehicle Detection Operations

ATS Traffic  •  Edmonton, CA (Onsite)  •  4 days ago
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Job Description

Operational Leadership & Delivery

  • Lead day-to-day operations across installation, commissioning, maintenance, and break/fix for vehicle detection systems.
  • Own customer contract management, service levels, uptime targets, preventive maintenance programs, and dispatch efficiency.
  • Oversee work planning, scheduling, and resource allocation for field techs and subcontractors.
  • Standardize playbooks, method statements, commissioning checklists, and acceptance criteria.

Project & Service Management

  • Manage a portfolio of service contracts and small to mid-size projects (from site surveys to handover).
  • Drive change control, risk assessments, field readiness, and client communications.
  • Ensure documentation is accurate and complete (as-built, test reports, inventory records, roadmaps).

Financial & Commercial

  • Own the operational P&L for the line of business: forecasting, labor productivity, material levels, and margins.
  • Track and run weekly/monthly reviews.
  • Support bids and renewals with realistic delivery plans, costs, and resourcing models.

Supply Chain & Vendor Management

  • Manage procurement, RMA workflows, spares strategy, and warranty claims with OEMs and distributors.
  • Qualify and govern subcontractors; enforce quality standards and safety requirements.

Quality, Safety & Compliance

  • Champion safety culture and adherence to Alberta OHS; conduct toolbox talks, JSAs, and incident reviews.
  • Ensure traffic accommodation/work-zone practices and permits are in place for roadside activities.
  • Implement quality checks, corrective/preventive actions, and continuous improvement (Lean/Kaizen).

People & Stakeholder Management

  • Coach and develop field technicians and supervisors; build succession and bench strength.
  • Partner with Sales, Engineering, and Customer Success to align priorities and customer outcomes.
  • Represent operations in client meetings, informal problem-solving conversations, and performance reviews.

What You Bring

Must-Have

  • Some experience in operations, field services, or service delivery in ITS/transportation, telecom, utilities, security, or industrial IoT.
  • Leadership of field teams/subcontractors with strong scheduling and dispatch discipline.
  • Comfort with KPIs and financials: labor planning, cost control, service margins, and forecasting.
  • Strong safety mindset.
  • Valid Class 5 driver’s license; ability to travel across Alberta; ability to work occasional after-hours.
  • Legally eligible to work in Canada.

Nice-to-Have

  • ITS/traffic operations experience with agencies or municipalities in Alberta.
  • Some practical experience with roadside detection technologies (e.g., radar, video analytics/computer vision, LPR/ANPR, magnetometer/inductive loops) and networked edge systems (IP, PoE, LTE/5G, VPN).
  • Experience with SAP/ MS 365, project tools (MS Project), and reporting (Excel/Power BI).
  • Certifications: Technical College Diploma, CET, COR/HSE training, WHMIS/First Aid, Flagging/Traffic Control.
  • Experience in roadside work environments and temporary traffic control coordination.
  • Experience with Azure/AWS IoT/edge, VMS/VNA, systems integration, or GIS-based asset management.
ATS Traffic

About ATS Traffic

Since 1966, ATS Traffic has provided complete traffic control for organizations and communities across Canada and the Pacific Northwest. Our local teams are certified in work zone design and setup; sign manufacturing and installation; and the implementation of sustainable active transportation solutions, including solar-powered crosswalks, radar signs, and pathway lighting.

As a 3M™ Authorized Fabricator and Certified Digital Fabricator, ATS Traffic is a leading sign and barricade manufacturer as well as trusted provider of installation services, flagging, lane closures, ITS solution architecture, data collection and smart intersection enhancements.

Safety forward.

For more information, visit www.atstraffic.ca and follow @atstraffic.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Edmonton, CA
Year Founded
1966
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