Job Description

Business Manager | S3 | T&O Office – Business Manager | Milton Keynes

Country: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

THE DIFFERENCE YOU MAKE

The T & O Office is looking for a Business Analyst based out of Milton Keynes.

This role is accountable for managing and delivering financial planning, performance control and governance across the Business Solutions area. You will partner with senior stakeholders to provide insight, challenge and direction that support strategic decision-making, robust financial management and the delivery of optimisation and efficiency initiatives.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Ownership of budgeting, forecasting and financial planning processes for the business area, ensuring alignment with strategic objectives and financial targets.
• Managing the end-to-end financial performance tracking, including P&L analysis, identification of risks and opportunities, and delivery of clear management insight.
• Developing, maintaining and enhancing financial control and governance frameworks to support accuracy, consistency, compliance and effective decision-making.
• Providing strategic financial analysis, scenario modelling and insight to support investment decisions, prioritisation and business planning.
• Coordinating governance, reporting and stakeholder engagement across teams, ensuring timely delivery of high-quality outputs and alignment on priorities.
• Driving cost optimisation, efficiency and continuous improvement initiatives while supporting the development of strong risk and control practices across the function.
• Ensuring accurate capacity planning and alignment of Workforce Strategy recommendations.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Significant experience in financial management, planning, forecasting and control within a complex business environment, ideally in financial services (Required)
• Demonstrated experience managing budgets, P&L performance, financial reporting and stakeholder engagement at senior level (Required)
• Experience leading optimisation, transformation or efficiency initiatives and improving financial governance frameworks (Preferred)

Education

• Degree in Finance, Business, Economics or a related discipline, or equivalent practical experience (Required)
• Professional qualification such as ACCA, CIMA or equivalent, or progress toward qualification (Preferred)
• Additional training in financial analysis, governance, risk or business management disciplines (Preferred)

Languages

• English, fluent written and verbal communication (Required)
• Ability to communicate complex financial information clearly to senior stakeholders and cross-functional teams (Required)
• Additional European language capability (Preferred)

Hard Skills

• Advanced Excel and financial modelling skills, including forecasting, scenario modelling and complex data analysis (Required)
• Strong knowledge of budgeting, P&L management, financial control, reporting tools and governance frameworks (Required)
• Experience with financial systems, data quality improvement and performance reporting in a regulated environment (Preferred)

Soft Skills

• Strong stakeholder management and influencing skills, with the confidence to challenge constructively (Required)
• Excellent organisation, prioritisation and coordination skills across multiple teams and deliverables (Required)
• Strategic thinking, ownership and the ability to work autonomously while supporting team development (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£49,274.00 - £73,912.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Share in Santander’s success by saving or investing in our share plans.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK

• All candidates must have the right to work in the UK to commence employment with Santander.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.

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