Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Global Markets Chief Operating Office - Business Management

Global Markets Chief Operating Office Business Management is a core function within Global Markets, partnering with Front Office, Risk, Finance, Operations, Compliance and Technology to keep the business run safely, efficiently and at pace. The team acts as a strategic enabler by translating business priorities into clear plans, strong governance and measurable outcomes, while ensuring day-to-day business operation remains disciplined.

Business Management supports the end to end operating rhythm of Global Markets front office, including business operation support, incident management, governance forums and management reporting. Business Management also drives delivery of regulatory and control delivery, promotes consistent process and policy adherence, and leads change initiatives that improve productivity.

We are currently seeking high caliber individuals to join our team as Business Manager (12 month Contract)

Principal responsibilities

• Support the business line management in day to day operational and administrative management of the business
• Develop the implementation of Global Markets plans and priorities, to manage delivery of the agreed strategy in coordination with Functions
• Support the business line management in the adoption of Group’s and regulatory policies/guidelines, including design site specific procedure and internal control workflow, and in the adherence to conduct and control best practices
• Prepare product papers for new products, services or processes
• Support the business line management in the proposition and internal adoption of new business initiatives
• Analyse new regulatory requirements and their impact for each product class and liaise with all regulatory parties internal and external as required
• Lead initiatives enabling a higher control of the direct and indirect costs, as well as an improved FO to BO operations of the business
• Participate in system development workgroup, perform business impact analysis and monitor projects progress
• Support business continuity arrangements and provide production incident support
• Ensure that strong working relationships are developed and maintained with all other Business support and functional teams

Requirements

• University degree in Business Administration or other relevant qualifications
• Proven years of experience in banking or financial institutions , preferably with experience in product development, business planning/managment, and risk and control management
• Experience in Global Markets COO office, with knowledge in Rates & FX business is a plus
• Excellent in planning and managing projects
• Attentiveness to details and self motivated
• Good communication, analytical, problem solving and interpersonal skills
• Highly adaptable to changes and challenges
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You’ll achieve more when you join Hang Seng Bank Limited.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank/

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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