Job Description

SGS Mozambique, Ltd., afilliate (Société Générale de Surveillance) we are the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient.

We are operating in all Mozambique provinces, since 1962, with 3 regionais offices in Maputo, Beira and Nacala.

We are looking for (1) Business Manager for Department of Mineralsbased in Maputo and reporting to Country Managing Director, under the terms of reference below.

For more information's, please visit the following website:

About SGS | SGS

Head of Business Manager for Department of Minerals , reporting to Country Managing Director, Responsible of all business operations related to the Minerals, including its clients and stakeholder's relationship management and people leading, ensuring the compliance with the Company quality systems procedures and processes. To maintain the long-term business are executed by improving the Revenue and profitability

Qualifications

Education

• Degree Geology and mining, Chemistry, Port Management, Finance, Economic and Business Management or other related qualification. (Master’s degree constitutes advantage).

Experience

• Mineral management experience is key.
• Leadership and business management positions at national and international levels, preferably Minerals business
• At least 10 years work experience in the Mining Sector.
• Technical expertise to gain good knowledge of our Mining technology.
• Solid experience with ISO's 9001, 14001, 45001 and 17025.
• Excellent communication and interpersonal skills.
• Exposure in laboratories and technical inspections of minerals products
• Solid knowledge of financial management.
• Excellent public relations and negotiation.
• Experience in project design and business plans.

Competencies

• Experience in team leading, partnership.
• Practical computer knowledge from the user's point of view of MS Word, Excel, PowerPoint, CRM System programs (is an advantage).
• Fluent in Portuguese and English
• Ability to act independently and to coordinate several activities simultaneously.
• Ability to interact with all levels of management and stakeholders.
• Persuasion and negotiation skills.
• Strong analytical skills.

Additional Information

Responsibilities

- To ensure that company and group policies are implemented in the minerals business working and objectives achieved.

- To plan and develop minerals business services, including new services, in all parts of Southern Africa in collaboration with the minerals business development team.

- To project and help in achieving budgetary targets in all activities , Monitoring and periodic reporting of budgetary performance, detect reasons for shortfall, if any, and take measures to correct this situation.

- Development of technical capabilities, recruitment and training of personnel, in different skills/areas, as may be required at a given place. Building & maintaining a single, cohesive and motivated team.

- Responsible for all divisional operations & high degree of execution.

- Liaise with respective product and regional VPs and other affiliates in exchanging information promoting minerals /SGS services.

- Market Studies/Research, Identification of Business Opportunities, Planning Strategies for Promotion, Marketing and Publicity of the minerals services.

- Administration of contracts/jobs, routed through Geneva [international orders]; determination and review of rates and services conditions, and help in framing/concluding new contracts.

- Customer management individually as well as in association with product /regional VPs, Managing Director and Business Development Manager.

- Ensure that the company’s Quality Assurance Programmed is implemented and maintained.

- Maintain full communication channel to the Regional MD and ensure that the Regional MD is kept current and informed on all aspects of the Minerals Operations that have any direct or indirect impact on:

- Environment, Health and Safety (prevents accidents, incidents, perceived or actual H&S concerns)

- Participate in the completion of Management Action Report Card responsibilities, which measures leading HSE indicators to proactively manage Health & Safety.

- Accountability for compliance to local and provincial Environmental regulations for air, waste, water and soil.

- Quality (Client complaints, data, personnel performance, turnaround, equipment)

- Client Satisfaction (meeting external and internal customer expectations from a service, quality and turnaround perspective)

- Actively participate /adopt/follow-up of Quality Improvement Projects/Programmes.

- Assess need and organize Internal Audits of operations and minerals laboratories.

- Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.

- To work with the Regional Managing Director Southern Africa and VP Minerals Africa so as to maximize business returns whilst minimizing exposure and risk for the company.

- Perform any other reasonable tasks as assigned by direct line manager.

Other Specific Responsibilities

- Translate business strategy into pragmatic action plans and execute

- Analyse market potential and develop competitive positioning and pricing strategies in conjunction with business development direct reports

- Develop new services/products and concepts for the assigned market segment

- Monitor market for the development of new technologies and trends

- Identify and promote future business leaders

- Help to draft, guide, negotiate and secure contracts for new and existing sites / laboratories and locations from international and Southern Africa and Tropical Africa based clients

- Promote the image, capability and integrity of the company to the clients

- Accountable for any claim that may arise from clients

- Manage pre and post contract commercial issues

- Ensure the best quality of execution

- Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity Lead, coach and develop a business oriented team

Key Result Areas

- Revenue and LC Targets

- Claims and Complaints

- New Service Developments

Operational Integrity

• Adopt safe behavior at all times, exercising due regard for the health and safety of SGS employees, in accordance with SGS policies and procedures.
• Comply at all times with SGS's Code of Integrity and Professional Conduct.
• Work in accordance with ISO standards and requirements (9001, 14001, 17025, and 45001).
• Report all hazards, near misses and incidents.
• Always wear relevant PPE and comply with health and safety regulations.
• Participate in monthly safety talk with team members.