Job Description

Being part of HSBC in France, you’ll help evolve and grow our business.

Provide Business Manager/COO support to the France Investment Counsellor (IC) function, with a strong focus on suitability oversight, robust supervisory controls, and effective governance. The role ensures the IC team operates in line with Sales Quality Standards (SQS), Advisory procedures, and applicable regulatory requirements, while driving operational efficiency and consistently considering customer impact in business decisions.

What you will do:

Support the IC function by strengthening the control environment, ensuring regulatory and policy adherence, and enabling the team to deliver strong customer outcomes through effective governance, oversight, and operational excellence.

In this role you will:

• Provide suitability oversight and supervisory controls for the IC population, including reporting, escalation, and remediation.
• Ensure adherence to SQS and Advisory procedures (mandate openings, SQS alerts, portfolio reviews, risk profiling incl. K&E/ARPQ/ESG).
• Strengthen governance and the control environment by embedding key controls, KPIs/KRIs, and monitoring regulatory risk reporting.
• Drive process improvements, simplification, and automation to increase operational efficiency while staying within risk appetite.
• Support onboarding and day-to-day enablement of new joiners (systems, processes, ways of working).
• Track regulatory and market changes and update processes/controls accordingly.
• Oversee delivery of key initiatives and performance management (budget, timelines, SLAs, turnaround times).
• Support resource, cost, supplier, and documentation management (FTE planning, budget oversight, supplier onboarding, DIMs, GDPR/records).

You should apply if you have:

• Strong knowledge of internal platforms and tools, including Avaloq and Aladdin.
• Strong understanding of Private Bank regulatory expectations, including Advisory, Suitability, and MiFID requirements.
• Strong analytical capability and structured problem-solving skills.
• Demonstrated ability to build and maintain effective working relationships with IC colleagues and broader business partners.
• Excellent organisational and communication skills, with the ability to manage multiple priorities and deliver at pace.

What you’ll get in return:

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

HSBC has been certified “ Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers