Job Description

The Discrete Automation Business Manager – Application & Customer Service is responsible for leading customer-focused initiatives, managing application engineering teams, and driving business growth in discrete automation solutions. This role will represent the BU at the CR Leadership Team and will support compliance of local
Policies and Procedures and ensures seamless integration of customer service operations with technical application support, aligning with organizational goals and market demands.

You set stretch goals and objectives, pushing individuals or teams to perform at higher levels. You focus on highest priorities and set aside less critical tasks. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You push yourself and help others achieve results.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives— because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.