Job Description

Careers Driven By You

Join BF Panels, Thurgoona, part of AMA Collision and AMA Group, Australia's largest collision repair network.

This is an exciting opportunity for a strong people leader and commercially minded operator to take the reins of a well-established repair centre. Backed by the support, stability, and resources of a national organisation, you'll have the autonomy to drive performance, build a high-performing culture, and make a real impact on the success of the business.

The Opportunity

We're seeking an experienced Business Manager to lead our team at BF Panels, Thurgoona

Reporting to the State Area Manager, you'll be responsible for the overall operational, financial, and people performance of the site. You'll lead from the front, driving productivity, profitability, customer satisfaction, safety, and quality outcomes while developing and inspiring your team to achieve their best.

This is an outstanding opportunity for a proactive leader who thrives in a fast-paced environment and is passionate about delivering exceptional business results.

What You'll Do:

Business & Operational Leadership

• Lead site operations to achieve business, customer, and performance targets.
• Drive workshop productivity, efficiency, and continuous improvement.

Financial Management

• Manage P&L performance, budgets, forecasting, and profitability.
• Monitor KPIs, control costs, and optimise business outcomes.

Customer & Stakeholder Excellence

• Deliver outstanding customer experiences and service outcomes.
• Build strong relationships with insurers, suppliers, and key stakeholders.
• Manage escalations and ensure timely resolution of issues.

Quality & Repair Performance

• Oversee quoting, repair planning, quality assurance, and vehicle delivery.
• Ensure compliance with AMA Group standards and repair quality expectations.

Leadership & Team Development

• Lead, coach, and develop a high-performing team.
• Drive a positive, accountable, and performance-focused culture.
• Support workforce planning, recruitment, and employee development.

Safety & Compliance

• Champion a safety-first culture across the site.
• Ensure compliance with WHS requirements and drive continuous safety improvement

What We Are Looking For:

You are an influential leader who can engage teams, build strong stakeholder relationships, and drive business performance.

• Experience in a Business Manager, Centre Manager, Operations Manager, or similar leadership role.
• Strong commercial acumen with experience managing budgets, P&Ls, and site performance.
• Proven ability to lead, coach, and motivate teams to achieve results.
• Excellent customer service and stakeholder management skills.
• A focus on operational excellence, continuous improvement, and quality outcomes.
• Experience within automotive, collision repair, insurance or a related operational environment will be highly regarded.

Why AMA Collision?

Because Careers Driven By You isn't just a tagline — it's our promise.

We support our leaders with:

• Stability and career opportunities across AMA Group's network of 140+ sites
• Leadership development and ongoing career progression
• Reward and recognition programs
• Employee referral bonuses
• Discounts on parts and tools
• Uniforms provided
• Free confidential counselling and support for you and your family through our Employee Assistance Program
• The opportunity to lead and make a genuine impact within Australia's leading collision repair network

About BF Panels Thurgoona & AMA Group

BF Panels, Thurgoona is proudly part of AMA Collision, within AMA Group, the largest collision repair network in Australia and New Zealand.

When you join us, you're joining more than a repair centre—you're joining a business that values leadership, invests in its people, and provides genuine opportunities for long-term career growth.