Business Manager (Centrepoint)
• Responsible for the overall success driving sales, reinforcing operations, and staff development, as well as overall service and brand integrity for the store
• Managing the P&L to achieve company sales, service goals & overall financial targets
• To manage the day to day operational and staffing requirements of the store including rota, security, finance, personnel & maintenance issues
• Continually monitor store processes and procedures to ensure best practice standards are in place
• Manage, supervise and coach staff in recruiting, hiring and training of store Sales Associates.
• To ensure the highest level of customer service is given and measured against set objectives
• Maintain daily financial recaps and communicate and educate store management.
• Full stock and stock take accountability, maintaining optimal stock levels in core and campaign best selling lines
• Full administrative responsibility for store reporting
• Management of store housekeeping and Visual Merchandising in line with Centrepoint & Landmark guidelines
• Management & maintenance of key internal & external relationships to drive the success of the store
• Drive membership of Shukran & manage data entry requirements
At least 5-10 years of work experience in retail on a similar role, Bachelor’s Degree
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.
Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.
Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.
Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.
The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.
