Job Description

Audi Centre Canberra, part of the award-winning, family-owned Jowett Motor Group, is seeking a motivated and customer-focused Business Manager to join our dynamic team.

If you’re passionate about delivering exceptional customer experiences, thrive in a fast-paced environment, and enjoy guiding customers through tailored finance, insurance, and vehicle protection solutions, we’d love to hear from you.

Why Jowett
Motor Group

We back our people properly. Here’s what that
looks like:

• Company Car or Car Allowance.
• Paid Parental Leave – 12 weeks primary carer,
  2 weeks secondary.
• Ongoing training and development (online and
  face-to-face) with real internal career pathways.
• Recognition and team events (BBQs, birthdays,
  group Christmas party)
• Retailer discounts across major brands.
• Employee Assistance Program (EAP)
• A genuine commitment to supporting women in
  automotive through our Women in Automotive partnership.
• Leaders who set clear expectations, back you,
  and want you to succeed.

About the opportunity:

We are seeking a driven and customer-focused Business Manager to play a key role in supporting our sales team and enhancing the overall customer experience. In this position, you will be responsible for presenting and arranging tailored finance, insurance, and vehicle protection solutions, ensuring each customer receives clear, compliant, and professional guidance throughout their purchase journey.

This is a fast-paced, results-oriented role suited to someone who thrives on building relationships, delivering exceptional service, and achieving performance targets. Working closely with the sales team, you will contribute to the dealership’s success by maximising opportunities while maintaining a strong focus on customer satisfaction and regulatory compliance.

In this role you will be responsible for a variety of functions:

• Process daily banking receipts and deposit.
• Reconcile the daily transactions and the closing summary.
• Generate customer ID and data entry to the CRM system.
• Generate receipt & invoice for customers’ transactions.
• Assist in the closing procedures upon the post-delivery.
• Assist in daily, weekly and monthly report on the Sales and Delivered deals.
• Assist in dealership ad-hoc duties including administrative, events and promotions.

What you’ll bring:

To be successful in your new role you will have:

• Professional & excellent customer service experience.
• A mature and positive "can do attitude"
• Excellent verbal, written and interpersonal communication
• Strong PC skills
• A switched-on person who is good at multi-tasking
• Strong attention to detail
• Calm & measured under pressure
• Flexibility and adaptability
• Reliability an absolute must
• A commitment to providing the highest levels of customer service
• A willingness for continuous improvement and learning
• Experience in a similar role or within the hospitality industry.

Experience in a similar role within the automotive industry is preferred but not essential. What you do need is a solid work ethic, a positive attitude and a passion for achieving excellence.

About
Jowett Motor Group

Since 2001,
Jowett Motor Group has grown into a leading automotive group representing BMW,
MINI, Honda, Audi, Geely and Chery. Our culture is built on family values,
accountability, and continuous improvement. We care about performance, but we
care just as much about our people.

Apply now

Ready to take the next step with Audi Centre Canberra? Apply today.
Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers

Diversity & inclusion

We welcome applications from people of all backgrounds, ages, genders and
cultures.

Pre-employment checks

A National Police Check is required prior to commencement.