Job Description

Business Manager - Chief Change Officer Support

Markerstudy is one of the UK’s leading insurance groups, with an ambitious change agenda that is shaping the future of the business. We’re looking for a brilliant Business Manager to support the Chief Change Officer - someone who can bring energy, pace and polish to executive storytelling, PowerPoint presentation development, board and leadership reporting, governance, stakeholder engagement and collaborative delivery.

This is a highly visible role at the centre of transformation. You’ll be a trusted partner to the Chief Change Officer, helping turn complex change activity into clear, compelling stories that inform decisions, inspire confidence and help senior leaders move forward at pace. You’ll work across teams, connect people and priorities, and help make sure momentum never stalls.

What you’ll be doing

Working closely with the Chief Change Officer, you will help bring the change agenda to life by:

• Acting as the Chief Change Officer’s central point of coordination across the change team, helping create clarity, rhythm and momentum
• Build strong relationships across change, technology, operations, finance, communications and business teams to join the dots and keep delivery aligned
• Creating standout PowerPoint packs for executive, board, committee and leadership meetings, bringing structure, clarity and visual impact to complex change topics
• Attend senior meetings with the Chief Change Officer, taking accurate minutes and tracking actions through to completion
• Shaping powerful stories for senior audiences, translating data, risks, progress and decisions into concise messages, recommendations and calls to action
• Produce board and executive reporting that is polished, accurate and action-oriented, ensuring leadership can quickly understand progress, issues, decisions required and next steps
• Manage the flow of information into and out of the Chief Change Officer’s office, coordinating responses across the business
• Collaborate with senior stakeholders and subject matter experts to gather inputs, challenge assumptions, resolve gaps and turn contributions into clear executive materials
• Support change planning, performance tracking and reporting across strategic programmes and initiatives
• Working at pace, cutting through ambiguity, making things easier for others, unblocking issues and following through until things are done
• Coordinate communications on behalf of the Chief Change Officer, working with internal communications where required
• Support key projects that sit within the Chief Change Officer’s strategic priorities

What we’re looking for

This role is for someone who wants to make a real impact. You’ll be proactive, positive and energised by pace, but also collaborative enough to know that great change is delivered through people. You’ll spot what needs doing, move quickly, bring others with you, build trust across teams and follow through with confidence and care.

You’ll likely have:

• Experience as a Business Manager, ideally supporting a senior leader in a complex, fast-paced environment
• A background in insurance, financial services, professional services or another regulated or fast-moving change environment
• Exceptional PowerPoint skills, with the ability to build polished, executive-ready and board-ready packs from limited input
• Strong storytelling skills, with the ability to turn complex information into clear narratives, sharp messages and visually engaging presentations
• Experience preparing executive updates, board reports, steering committee packs or senior leadership materials
• Confidence working with senior stakeholders and sitting in leadership meetings
• Excellent teamwork and collaboration skills, with the confidence to work across functions, build trusted relationships and bring people together around shared priorities
• The ability to organise, prioritise and keep multiple workstreams moving
• A genuine “get up and go” attitude: high energy, positive, resilient, willing to get stuck in, comfortable chasing actions and focused on making things happen in a high-paced environment

Why Markerstudy?

You’ll be working right at the heart of Markerstudy’s change agenda, supporting the Chief Change Officer and helping shape how transformation is planned, governed and delivered across the business. This is a fantastic opportunity for someone who wants to be close to strategy, senior leadership and business-wide change; to create materials that influence decisions; and to play a visible role in helping the organisation move forward.