Job Description

Base Location: Innisfail OR Ravenshoe, QLD

APM is a global health and human services organisation transforming lives since 1994. With a team of over 15,000 across 11 countries, we empower people of all abilities to live independently, confidently and with purpose. Join us and thrive with exceptional career development opportunities across our diverse network of brands.

About the Location

Innisfail offers a vibrant regional lifestyle surrounded by lush rainforest, rivers and the iconic Cassowary Coast. Known for its strong community spirit and tropical charm, it’s a place where meaningful work truly connects with local people and businesses.

Ravenshoe, Queensland’s highest town, delivers a unique blend of rural tranquillity, natural beauty and tight-knit community living. With rolling green landscapes and a relaxed pace, it’s an ideal setting for leaders who enjoy building relationships and making a visible impact.

About the Role

As a Business Manager within our Inclusive Employment Australia team, you’ll lead a dedicated group of Employment Consultants to deliver life-changing employment outcomes for job seekers. You’ll drive performance, support your team, and strengthen local partnerships that create real opportunities.

The sites that the Business Manager will be managing include Ravenshoe, Atherton, Malanda, Mareeba, Innisfail, Tully, Wongaling Beach and Cardwell.

Key Responsibilities

• Lead and inspire a team of Employment Consultants to exceed performance targets.

• Ensure compliance with Inclusive Employment Australia contractual obligations.

• Build strong relationships with employers, community groups and stakeholders.

• Monitor and report on site performance and identify opportunities for improvement.

• Foster a positive culture that supports inclusion, accountability and success.

What Makes a Great Business Manager?

A successful Business Manager brings a strategic mindset, strong analytical capability and the confidence to navigate complex challenges. They build meaningful local relationships, interpret data effectively, and plan proactively for sustainable performance. Resilience, problem‑solving and a people‑focused approach are essential to driving impactful outcomes.

Capabilities & Experience

• Employment Services experience or clearly demonstrated transferable skills.

• People leadership exposure and understanding.

• Strong knowledge of Inclusive Employment Australia or related government programs.

• Excellent written and verbal communication skills.

• Results-driven mindset with a passion for helping others succeed.

• Ability to work independently in dynamic environments.

• Proven experience in high-performance settings.

• Demonstrated ability to build positive stakeholder relationships.

• Eligibility to meet legislative requirements for Employment Services clearance.

Why You’ll Love It

This is not your average desk job. You’ll be breaking barriers, creating opportunities and helping people with disability thrive through meaningful employment.

• Base salary plus performance-based incentives.

• Ongoing training and career development.

• Supportive, inclusive team environment.

• Recognition and celebration of milestones.

• Employee Assistance Program & wellbeing initiatives.

• Purchased annual leave options.

• Paid parental leave.

• Service recognition programs.

• APM Family Hub access.

• Maxxia vehicle salary packaging.

To Be Considered, You Will Have

• Eligibility to work in Australia.

• A current driver’s licence and comprehensively insured vehicle.

• A Standard-level MyGovID.

• Willingness to complete a National Police Check.

• Ability to pass a Working with Children Check.

• Availability for full-time hours, Monday to Friday, 8:30am–5:00pm.

APM is strengthened by diversity. We welcome applications from people of all ages, cultures, abilities, identities and backgrounds, including First Nations peoples, the LGBTQI+ community and people with disability.

If you’re ready for a role where no two days are the same—where you inspire, motivate and create lasting impact—we’d love to hear from you. Join us as we continue to #enablebetterlives