Job Description

Business Manager - Strategy, Reform and Support

Courts, Tribunals and Service Delivery Division

• Employment Type: Temporary Full-Time(up to June 2027)
• Location: Sydney CBD
• Salary: Clerk Grade 11/12, Salary ($149,739 - $173,174), plus employer’s contribution to superannuation and annual leave loading

The Opportunity

You’ll collaborate closely with the Executive Director on high-priority business transformation initiatives aimed at enhancing overall operations and be involved in critical projects, preparing briefings and reports, handling general correspondence, contributing to policy and process development, and managing planning tasks.

What you’ll do

In this role you will deliver high level business support and strategic advice to the Executive Director and Strategy, Reform and Support Executive Team to support the achievement of the Branch’s strategic and operational objectives. This includes managing all cross-functional issues affecting the Branch such as safety, finance, people, business processes, reporting, strategic planning, and organisational improvement.

What you’ll bring to the role

• Highly developed interpersonal, written, and verbal communications skills.
• Ability to collaborate across diverse teams to co-ordinate and deliver projects and foster a culture of continuous improvement.
• Proven capability to anticipate and address contentious issues, synthesize information and render concise, relevant and well-articulated advice.
• Ability to provide advice on competing complex issues within tight time frames

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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

Career Development: Access to internal training and leadership development programs.

Flexible Work Options: Including hybrid work and an autonomous work environment.

Competitive Salary: Attractive remuneration aligned with public sector standards.

Generous Leave Entitlements: Flex leave, annual leave, sick leave, parental leave, and carers leave.

Health & Wellbeing: Access to Employee Assistance Programs.

Inclusive Culture: We value diversity and supports all employees to thrive.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

The Strategy, Reform and Support Branch provide a diverse set of specialist services to the Courts, Tribunals and Service Delivery Division, including data and analytics, digital product management and customer experience, court and tribunal specific support services, portfolio management and digital customer experience

Ready to join us?

To apply, click the Apply button and upload the following documents:

• Your resume (up to 5 pages)
• A cover letter (up to 3 pages).

During the online application process, you’ll be asked to provide a response to the following question: Describe a project, strategic initiative, or operational plan you were responsible for implementing or monitoring. (maximum 500-words)

In your response, explain:

• Your role and level of responsibility
• How you tracked progress and managed risks
• How the work contributed to organisational objectives

Applications close 8th April 2026 at 11:59pm.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Kelly Stewart on 0431 263 630 | kelly.stewart2@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call <recruiter name> on <recruiter number> or via <recruiter email>.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/