Flight Centre Travel Group

Business Intelligence Developer- South Bank, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  3 hours ago
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Job Description

Business Intelligence Developer: Turn data into powerful insights that drive smarter business decisions.

ABOUT THE OPPORTUNITY

Join a data-driven team where your insights will directly influence marketing performance and strategic decision making. As a Business Intelligence Developer, you will transform complex datasets into meaningful insights, dashboards, and reporting solutions that empower stakeholders across the business. Working closely with marketing, digital, martech, customer insights, and business intelligence teams, you will play a key role in driving innovation and advancing data strategy. This is an exciting opportunity to combine analytical expertise, technical capability, and business acumen to deliver impactful outcomes.

KEY RESPONSIBILITIES

  • Conduct ad hoc analysis to uncover insights, trends, and opportunities
  • Analyse performance trends and recommend improvement opportunities
  • Work with internal teams to identify, estimate, prioritise, and resolve issues
  • Collect, transform, and structure large volumes of data into usable formats
  • Design and maintain data models to support reporting and analytics needs
  • Integrate data from multiple sources to deliver required business data outputs
  • Support customer and stakeholder queries relating to data integrity and validation
  • Develop visual reports, dashboards, and KPI scorecards to support business decision making
  • Collaborate with cross-functional teams to translate business requirements into analytical models
  • Support implementation of the divisional data strategy in partnership with the Reporting and Data Lead
  • Identify new data sources, technologies, and methodologies to enhance data-driven decision making
  • Generate ad hoc reports, regular datasets, and reporting solutions using database and data warehouse queries and scripts
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

EXPERIENCE & QUALIFICATIONS

  • Experience working with data visualisation tools
  • Excellent verbal and written communication skills
  • 3-5 years' experience working across data and analytics projects
  • Strong SQL skills and understanding of database management systems
  • Experience creating dashboards, KPI scorecards, and business reporting solutions
  • Demonstrated ability to analyse complex datasets and provide actionable insights
  • Proficiency in Python or R for data manipulation, analysis, and model development
  • Strong expertise in statistical analysis, machine learning, data modelling, and data mining techniques
  • Bachelor's degree in Computer Science, Statistics, Mathematics, or a related quantitative discipline

What you'll Enjoy


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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