Job Description

The Business Intelligence Data Consultant I works with REPH DRV AD and DRV Actionable data (Alpharetta) team in creating and completing Reports and Studies for our Customers (Carriers) and Sales Reps base from the following sources: DB360 Blindspot report, ADRC, Harnessing the power of DB360 report.

Core tasks are composed of (but not limited to): Pulling data from Essbase, Responding and reacting to Sellers requests and queries, pulling data from and to PowerBI dashboard, Peer to peer audit and ensuring that reports are submitted on a timely manner.

Accountabilities:

Core Responsibilities

• Data Extraction, Data validation from Essbase vs PowerBI dashboard Data.
• Business support through data analysis and research.
• Independently run data statistics, including coverage stats, field populations, etc.
• Run data profiles.
• Complete new data evaluations for diverse audiences.
• Create data documentation including mappings and quality thresholds.
• Investigate, track, and report data issues.
• Conducts data review and verification and ensures corrections/clarifications are made in a timely manner.
• Provide clear documentation for data and processes performed.

Process Improvement & Best Practices

• Communicate information effectively through written statements or suggestions.
• Assist in enhancing methodologies for test planning, execution, defect tracking, and reporting.
• Participate in Operational Excellence (OPEX) initiatives.

Compliance & Quality Assurance

• Support process improvement and compliance initiatives to ensure consistent delivery of high-quality products.
• Adhere to QA and Operation standards and procedures to maintain quality benchmarks.
• Escalate issues and decisions to Supervisor or BU counterpart when necessary.
• Meet key performance indicators (KPIs) related to 50 accounts accuracy, task completion, and adherence Quality standards and timeliness.

Flexibility & Adaptability

• Perform other duties as assigned, demonstrating adaptability in a dynamic and fast-paced environment.
• Show initiative in learning new tools, systems, and processes to support team goals.

Qualifications:

• Bachelor's Degree holder
• Any professional data qualification/accreditation is preferred but not required – Python,
• Able to demonstrate a nuanced understanding and experience of the difference between online panel research and other types of online quantitative research.
• Insurance knowledge or industry experience a plus
• Proficient in Microsoft Office
• Analytical and creative thinking while adhering to established process guidelines
• Strong attention to detail with the ability to spot discrepancies, missing information, errors, trends and areas of concern
• Proficient knowledge in computer, operating systems, basic programming and testing concepts
• PowerBi technical knowledge (end-user capability).
• Proficiency with various data types and formats including, but not limited to: XML, flat files, delimited, etc.
• Proficiency with development languages such as SQL, UNIX, Linux, XML, HPCC, etc. a plus
• Flexibility and adaptability to changes in workloads, requirements and stakeholder or management direction
• Work in collaborative environment
• Must not have any pending/ active disciplinary action, attendance, and performance issues in the past 12 months for internal applicants
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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