America First Credit Union

Business Intelligence Analyst - Payment Processing

America First Credit Union  •  Roy, UT (Onsite)  •  2 days ago
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Job Description

Schedule

Mon- Fri

Overview

The BI Analyst is the entry level analyst for the central analytics team. This team member must have a sound understanding of strategies and best practices with implementing modern Business Intelligence solutions. The role often times will support 2000+ employees for a given project and therefore needs to understand the breadth and depth of enterprise wide BI strategies and deployment. Having service oriented skills is paramount as this position is often the first (and sometimes only) interaction Credit Union staff will have with the department. This individual will either cover a wide array of Credit Union initiatives or hyper focus on a single subject matter. Regardless, the developer will become familiar with business processes and needs to understand the overall impact they have for the Credit Union.

Responsibilities

CORE RESPONSIBILITIES

  • Work with Credit Union strategists to implement data visualizations and storytelling
  • Review and resolve basic questions revolving around Tableau and data storytelling
  • Support various Credit Union subject areas such as call centers, branches, underwriting, mortgage, business accounts, etc using analytics strategies
  • Analyze and interpret data visualizations for Credit Union strategy
  • Promote analytics best practices and standards
  • Familiarize and educate on Credit Union data governance strategies

Qualifications

CORE SKILLS

  • Must be able to manage multiple tasks simultaneously and react to problems quickly.
  • Must have prior experience developing analytical solutions in large or midsize companies.
  • Must be able to translate concepts and directions into practical solutions.Ability to handle confidential and sensitive data, and meet critical deadlines
  • Excellent understanding of SQL, PL/SQL and ELT implementation.
  • Experience with multiple relational database platforms, Oracle and SQL Server desired.
  • Must have excellent verbal and written communication skills.
  • Must be a team player
  • Understanding of the financial services industry desired
  • Experience with dashboard design and delivery desired
  • Experience using data governance strategies desired.

EDUCATION & EXPERIENCE

  • Bachelors in a STEM field or equivalent professional experience (typically 4+ years working in STEM field profession)
  • 2+ years of experience working an Information Technology or Analytics field
  • 2+ years of experience working on projects that were highly team oriented
  • Experienced in a work environment with the terminology and processes of project management
  • Experienced working within enterprise data warehouse environment platforms such as Snowflake, Exadata, Teradata
  • Experience with at least one business intelligence platform such as Tableau, Power BI, Qlik, MicroStrategy, etc.
  • Experience with Ticketing, and Project Management tools such as those offered in the Atlassian stack (Jira and Confluence).
America First Credit Union

About America First Credit Union

We’re proud to provide the finest financial products & services in the most professional and convenient manner possible. As the nation's 5th largest credit union, and with more than 130 locations, our team is dedicated to the well-being of 1.4 million members in Utah, Nevada, Idaho, Arizona, and New Mexico.

Our mission is to provide personal financial services of a superior quality to the members/owners; our chief concern being their financial well-being.

We desire to be the primary financial institution of our members. We will use automation and technology to support a highly trained group of volunteers and staff.

Professional managers will be accountable for the quality of service and will be given sufficient flexibility in implementing policy to ensure that the member perceives the highest degree of excellence in every contact.

Professional marketing will provide aggressive programs to sustain and increase growth. We will seek our growth both from new members and by serving the financial needs of present members in a more complete manner. We will not sacrifice quality of present services to seek growth.

In order to provide quality member services, the credit union must remain financially sound and secure. Adequate operating controls, capital reserves and liquidity will be maintained at all times.

We will be sales oriented in our approach to members, and traditional credit union philosophy will remain our guiding principle. Among financial institutions, this credit union is a unique organization with deep and abiding human values. Our goal is to maintain those qualities.

13 August 1985

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Riverdale, Utah
Year Founded
1939
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