About the role
This is a full-time Business Analyst role at Ubiquity, an innovative technology company based in Eastwood, Quezon City Metro Manila. As a Business Analyst, you will play a crucial part in analysing business requirements, defining solutions, and supporting the delivery of successful IT projects that enable Ubiquity to achieve its strategic goals.
Key Responsibilities
Gather, analyze, and document business requirements from key stakeholders
Translate business needs into clear, actionable functional specifications
Collaborate with cross-functional teams including IT, development, and operations to deliver quality solutions
Identify process inefficiencies and propose improvements for greater operational effectiveness
Facilitate stakeholder meetings and workshops to align on project goals
Create and maintain comprehensive project documentation such as user stories, process flows, and test plans
Support user acceptance testing (UAT) and ensure smooth project implementation
Qualifications
At least 3 years of experience as a Business Analyst, preferably in the Information and Communication Technology industry
Strong analytical thinking and problem-solving skills
Excellent communication and interpersonal abilities, with the capacity to engage both technical and non-technical stakeholders
Experience with business process mapping, requirements gathering, and documentation
Familiarity with Agile methodologies and project management tools
Hands-on experience using data visualization tools such as Looker Studio or Power BI
Bachelor’s degree in Computer Science, Information Technology, or a related field
What we offer
At Ubiquity, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include:
Competitive salary and performance-based bonuses
Comprehensive health insurance coverage
Opportunities for career development and skills training
Flexible work arrangements and work-from-home options
Fun and engaging company culture with team-building activities
About us
Ubiquity is a leading provider of innovative technology solutions. We are passionate about driving digital transformation and enabling our clients to thrive in the digital. With a strong focus on customer success, we constantly strive to deliver cutting-edge solutions that address our clients' evolving business needs.
If you're excited to join a dynamic and forward-thinking team, apply now and let's discuss how your skills and experience can contribute to our continued success.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.
