Job Description

Req ID: 32254

Department: IT - Information/Decision Support

Work Location: WakeMed Operations Center

Location: Raleigh, North Carolina

Employment Type: ['Temporary']

FTE: ['1.00']

Hours of Work: ['8:30AM-5:00PM ET, Monday through Friday']

Weekend Requirements: No Weekends

Call Requirements: ['No']

Overview

At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

We are seeking a Business Intelligence Analyst II to design, develop, and maintain data analytics and business intelligence solutions that support strategic decision-making across the organization. In this role, you will partner with data scientists, analysts, clinical stakeholders, and business leaders to transform complex data into meaningful insights. You will also help guide and mentor junior analysts while driving innovation, scalability, and reliability across our analytics platforms. This contract is up to 1 year and remote in SELECT STATES.

**Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.**

What you'll do

• Design, develop, and maintain business intelligence solutions that provide actionable insights and support operational and clinical decision-making.
• Create and enhance dashboards, reports, and data visualizations using tools such as Tableau, Power BI, Looker, and QlikView.
• Build, optimize, and maintain data models, analytical frameworks, and data processing workflows that improve performance and scalability.
• Collaborate with cross-functional teams to gather requirements, identify opportunities, and deliver data-driven solutions that meet business needs.
• Mentor junior analysts and promote best practices in analytics, reporting, and data governance.

Who you are

• Bachelor's degree in Information Systems, Computer Science, Nursing, or a related field.
• Experience developing business intelligence and analytics solutions, including strong SQL skills and familiarity with the Epic Clarity Data Model.
• Knowledge of data visualization and reporting tools such as Tableau, Power BI, Looker, or QlikView.
• Ability to translate business requirements into meaningful reporting and analytics solutions while collaborating effectively with technical and non-technical stakeholders.
• Epic Certification in the area of responsibility is required.

Preferred qualifications

• Experience working with Health Catalyst Subject Area Mart (SAM).
• Experience in systems analysis and healthcare information technology environments.
• Clinical experience in nursing and/or acute care settings.
• Experience supporting healthcare analytics, clinical reporting, and operational improvement initiatives.

Our Culture

At WakeMed, we are guided by our Wake Way values:

• Respect for People by demonstrating compassion, empathy, and respect for others.
• Teamwork by building strong relationships and supporting a positive work environment.
• Commitment and Accountability by prioritizing safety, integrity, continuous improvement, and excellence.
• Communication by listening actively, sharing knowledge, and helping others succeed.
• Wake Way to Excellence (WW2E) by identifying opportunities to reduce waste, improve efficiency, and create sustainable workflows.

If you are passionate about using data to improve healthcare outcomes and enjoy building innovative analytics solutions that make a difference, we encourage you to apply and join the WakeMed team.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

EPIC Certification in Area of Responsibility Required

Education

Bachelor's Degree Information Systems Required - Or Bachelor's Degree Computer Science Required - Or Bachelor's Degree Nursing Required

Experience

3 Years Information Technology - Business Intelligence Required 3 Years Information Technology - Clarity Data Model Required 3 Years Information Technology - SQL Required 3 Years Information Technology - Health Catalyst Subject Area Mart Preferred 3 Years Information Technology - Tableau Preferred 5 Years Information Technology - Systems Analysis Preferred 5 Years Nursing Preferred 5 Years Clinical - Acute Care Preferred