Req ID: 32217
Department: IT - Information/Decision Support
Work Location: WakeMed Operations Center
Location: Raleigh, North Carolina
Employment Type: ['Full Time']
FTE: ['1.00']
Hours of Work: ['Mon - Fri 8:30 - 4:30 Hybrid Remote 2 days in office every 2 weeks. after initial 90 day daily on site.']
Weekend Requirements: As Needed
Call Requirements: ['As Needed']
At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.
We are hiring a Business Intelligence Analyst II to design, develop, and maintain data analytics and business intelligence solutions that support strategic decision-making across the organization. In this role, you'll partner with data scientists, analysts, operational leaders, and clinical stakeholders to transform complex data into actionable insights. You'll also serve as a mentor to junior analysts while helping drive innovation, scalability, and performance across our analytics environment.
What you'll do
• Design, develop, and maintain business intelligence and analytics solutions that support operational, clinical, and strategic initiatives.
• Build and enhance dashboards, reports, and visualizations using tools such as Tableau, Power BI, Looker, and QlikView to communicate meaningful insights and key performance metrics.
• Implement and optimize data models, data processing workflows, and analytical frameworks with a focus on reliability, scalability, and performance.
• Collaborate with stakeholders to gather requirements, define data needs, and translate business questions into actionable reporting and analytics solutions.
• Mentor junior analysts and promote analytics best practices, continuous improvement, and innovation across the team.
Who you are
• Bachelor's degree in Information Systems, Computer Science, Nursing, or a related field.
• Minimum of 3 years of experience in Business Intelligence, SQL development, and Epic Clarity Data Model environments.
• Epic certification in the applicable area of responsibility.
• Experience developing dashboards and visualizations using BI tools such as Tableau, Power BI, Looker, or QlikView is preferred.
• Additional experience in systems analysis, Health Catalyst Subject Area Mart, nursing, or acute care environments is highly valued.
What will help you stand out
• Strong understanding of healthcare data, analytics, and reporting requirements.
• Ability to translate complex technical concepts into clear, actionable insights for business and clinical stakeholders.
• Experience working in collaborative, cross-functional environments.
• Passion for mentoring others and fostering a culture of continuous learning and improvement.
• Commitment to quality, accuracy, and data-driven decision-making.
Why WakeMed
At WakeMed, we believe our people make the difference. We are committed to creating an environment where team members feel respected, supported, and empowered to do their best work. Our culture is guided by our Wake Way values of Respect for People, Teamwork, Commitment and Accountability, Communication, and Continuous Improvement.
If you're passionate about leveraging data to improve healthcare outcomes and enjoy building innovative business intelligence solutions that make an impact, we'd love to hear from you. Apply today and join a team dedicated to improving the health and well-being of our community.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org
EOE
Licensure
EPIC Certification in Area of Responsibility Required
Education
Bachelor's Degree Information Systems Required - Or Bachelor's Degree Computer Science Required - Or Bachelor's Degree Nursing Required
Experience
3 Years Information Technology - Business Intelligence Required 3 Years Information Technology - Clarity Data Model Required 3 Years Information Technology - SQL Required 3 Years Information Technology - Health Catalyst Subject Area Mart Preferred 3 Years Information Technology - Tableau Preferred 5 Years Information Technology - Systems Analysis Preferred 5 Years Nursing Preferred 5 Years Clinical - Acute Care Preferred
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
