Req ID: 6546
Directorate: Resources & Innovation
Categories: Digital, Data & Customer Experience
Locations: Harrow, United Kingdom
Position Type: ['Permanent']
Full/Part-time: Full Time
Hours per week: ['36']
Closing Date: 08/11/2026
The London Borough of Harrow is seeking a talented Business Intelligence Analyst to join its Resources & Innovation Directorate within the Digital, Data and Customer Experience Division. This pivotal role places evidence at the heart of decision-making, supporting Directors and managers with high-quality performance and management information to drive service improvement and better outcomes for residents. Working as part of a dynamic Business Intelligence Team, you will provide expertise in data collection, collation, analysis and interpretation, ensuring insights are presented in clear, accessible formats for a range of audiences. You will contribute to strategic planning, performance management and research projects, spotting emerging trends and supporting data quality across the organisation.
With a career-grade structure offering progression opportunities, this hybrid role combines independent working with collaboration, enabling you to influence service design and delivery. If you are passionate about using data to shape decisions, thrive on problem-solving and innovation, and want to make a real impact in a forward-thinking council committed to its values of Be Courageous, Do It Together and Make It Happen, this is an excellent opportunity to grow your career and help transform services for Harrow’s residents.
The Successful Candidate Will Have:
For more information, please refer to the Role Profile/ Selection Criteria
We are the London Borough of Harrow.
Rich in culture, heritage and an entrepreneurial hotspot, we pride ourselves as one of London’s most diverse boroughs.
We want Harrow to be a great place to live, work and visit, a place where people are proud to call home, feel safe and supported and where communities flourish.
Putting residents first is at the heart of everything we do. Within this lies a commitment to deliver services and experiences where the wellbeing and needs of our residents are met and are of a high standard.
With a workforce of more than 3000 employees, we want to be a council that staff are proud to work for, where everyone feels empowered to excel and is given the opportunity to thrive – all while serving our 250,000+ residents.
We want our staff to share the same level of ambition and drive to delivering our plans within the business and wider community. These are centred around three core priorities:
- A council that puts residents first
- A borough that is clean and safe
- A place where those in need are supported
We deliver our services and achieve our goals through our core values: to Be Courageous, to Do It Together and to Make It Happen. These are the main drivers to delivering our priorities and achieving our goals.
Our vision is to work together to continue to make a difference for Harrow, where people choose to do business, to live, work and visit.
