Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Contract type: Indefinite Contract

Pay band: 8/E

Hours: Full time, 36 hours per week

Salary: £40,179, plus £3,300 London Market Allowance for London based candidate

Location: London, UK

Closing Date: 6th October 2026

Please note that candidates must have the pre-existing (permanent) legal right to work in the UK at the time of application. Visa Sponsorship and relocation assistance is not provided.

Role Context

About the organisation

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people, creatives and educators, and our own creative sparkle.

About the role

The role sits as part of the Data Evidence and Performance (DEP) team is part of the Chief Operating Officer function which includes the central oversight and leadership for corporate planning, performance management, evaluation and reporting, the management of strategic risk and of investment, internal audit, shared services, marketing, digital and technology.

The British Council is committed to becoming a more data-driven and performance-led organisation, with Strategy 2030 emphasising stronger accountability, better use of data and clearer demonstration of impact.

The organisation operates a Hub and Spoke model for Data and Analytics:

• The central Hub provides enterprise standards, tools, governance, advanced capability and corporate insight
• Spokes embedded in business areas focus on operational and domain-specific analytics

This role sits in the central Hub and has a cross-organisational remit, working closely with:

• English and Exams and Cultural Engagement
• Finance, Procurement, HR and Digital & Technology
• BI Analysts embedded in Spokes

The role operates in a complex global organisation with multiple data sources, varying maturity and high external accountability

Role Purpose

The Business Intelligence (BI) Analyst (corporate performance) plays a key role in enabling data-driven decision-making across the organisation. The role is responsible for delivering high-quality performance analysis, reporting and insight that supports enterprise decision-making, accountability and delivery of Strategy 2030.

Working within the central Data Evidence and Performance (DEP) Hub, the role leads on corporate-level performance reporting, including KPIs, dashboards, management information (MI) and analysis for the Senior Leadership Team, Trustees and FCDO. The role ensures that performance insight is timely, accurate, consistent and trusted, drawing on enterprise data standards and governance.

The role plays a key part in embedding a performance-led culture, translating complex organisational data into clear, actionable insight that enables leaders to understand progress, risks and opportunities.

Main Accountabilities

• Create and maintain performance reporting frameworks, ensuring alignment with strategic goals and KPIs.
• Collect, prepare, and manage data from multiple sources, ensuring accuracy and fitness for purpose.
• Build and maintain interactive dashboards and reports using tools such as Power BI or Tableau.
• Translate complex datasets into clear narratives and actionable recommendations for non-technical audiences.
• Support teams in identifying key business questions and defining the data needed to address them.
• Conduct deep-dive analysis to evaluate marketing campaigns, pricing strategies, and customer behaviour.
• Ensure compliance with data governance, ethics, and privacy policies.
• Collaborate with other data professionals across the organisation to improve data quality, accessibility, and integration.
• Build stakeholder understanding of analytics outputs through training and guidance.
• Contribute to the development of the British Council’s data community by sharing best practices and learning

Requirements of the role

Minimum/essential

• Degree, preferably in a relevant field such as data science, computer science, information systems, business, or a related discipline, e.g. a STEM subject or a finance-related subject.Equivalent professional experience will be considered where a degree is not held.
• Proven experience (2+ years) in BI analysis and/or data analysis.
• Strong quantitative analysis skills, with proficiency in tools such as SQL, analytics platforms, and Excel – and coding skills in python (preferred) or R.
• Experience developing and tracking metrics for digital service performance.
• Ability to translate data into actionable insights and recommendations.
• Strong data visualisation skills, with experience creating dashboards and reports.
• Understanding of data privacy and security principles.
• Experience collaborating with cross-functional teams, including product, marketing, and engineering.
• Excellent communication skills, both written and verbal, for diverse audiences.
• Proven ability to work independently and manage priorities in a fast-paced environment.
• Commitment to continuous learning and professional development.
• Experience analysing Google Analytics (GA4) data.

Desirable

• Data or analytics-related certifications, such as in data management, data governance, or cloud platforms (e.g., AWS, Azure, GCP) are desirable but not required.
• Qualification(s) in data analysis or equivalent.
• Familiarity with visualisation tools such as Looker, Tableau and/or Power BI.
• Experience working in a global or multicultural context.
• Understanding of Agile ways of working and product development cycles.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org