Youi Insurance

Business Intelligence Analyst

Youi Insurance  •  Commonwealth of Australia (Onsite)  •  4 hours ago
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Job Description

You'll love this role if you're naturally curious and get a kick out of understanding why something is happening, not just reporting what happened.

This is the kind of role where one day you're helping a leader understand why a customer process has slowed down, and the next you're building a dashboard that gives a team visibility they've never had before. You'll spend time exploring data, solving problems and uncovering insights that help people across Youi make better decisions.

People will often come to you with questions, but success in this role also comes from spotting trends, risks and opportunities before they become obvious to others.

You'll be supported by experienced analysts, work closely with leaders across the business and gain exposure to both the technical side of analytics and the commercial decisions that sit behind the numbers.

This role is based at our Sunshine Coast HQ in Sippy Downs. We work together in the office on Tuesday, Wednesday and Thursday, so we're looking for someone who already lives locally or is genuinely planning to make the Sunshine Coast home.

This role is for somebody that wants...

  • To turn data into insights that influence real business decisions
  • To solve problems rather than simply produce reports
  • Variety in their day, from technical data work through to stakeholder conversations
  • Exposure to different parts of the business and how they operate
  • A role where curiosity is valued and questions are encouraged
  • Support from experienced analysts while continuing to build technical capability
  • The opportunity to see the impact of their work through better customer and business outcomes


What you'll be doing

  • Developing reporting solutions from gathering requirements through to delivering insights stakeholders can act on
  • Extracting, transforming and validating data using SQL and dbt to build reliable datasets
  • Building and maintaining dashboards and reports that provide visibility into business performance
  • Investigating business questions, identifying trends and helping teams understand what the data is telling them
  • Working closely with leaders and stakeholders across the business to support decision making
  • Balancing multiple projects and priorities while continuously improving reporting and analytics outputs

What great looks like

  • You enjoy digging deeper into problems and using data to uncover answers that others may have missed
  • You have SQL capability and experience working with complex datasets (preferred at commencement)
  • You can create clear, user-friendly dashboards using Tableau, Power BI or similar visualisation tools (preferred at commencement)
  • You communicate insights in a way that helps stakeholders make informed decisions (can be developed further with coaching and experience)
  • You bring a collaborative mindset, strong attention to detail and take ownership of your work (can be strengthened over time)

If you can see yourself growing into this, you'll likely love it here.


What you get

  • Clear pay and incentives
    Performance-based incentives, plus annual salary reviews.
  • Time off you can plan around
    22 days annual leave, plus rostered days off or flexibility depending on your role.
  • A workplace you can feel
    Food trucks, themed days and team celebrations that bring real energy to the day.
  • Leaders who back your growth
    Clear direction, regular coaching and real opportunities to step into new roles.
  • Practical benefits that support you day to day
    Free skin checks, flu jabs, wellbeing sessions, discounted gym access and discounted Youi insurance.
  • Work that has real purpose
    Helping customers get back on track when life doesn't go to plan.


Ready?

Hit Apply and we'll circle back.

To discover more about our culture, values, and what we have to offer, visit youi.com.au/about-us/careers or jump on Instagram @yourlifeatyoui to see what work life with us looks like.


Why Youi

We’re here to make insurance more human and provide a better alternative for our customers. As a challenger brand, we question the status quo to support people when life doesn’t go to plan, with real people helping real customers at the moments that matter most.

It’s also a place where you can make your mark. We grow our own people here, with clear pathways, structured development and hands-on coaching helping many team members step into leadership roles across the business.

We’re a performance-driven business, and effort doesn’t go unnoticed. Results are recognised and rewarded through incentives, everyday shout-outs and programs like Youi Stars.

You’ll also see clear direction from senior leaders, with a strong focus on what matters most and a drive to get results without distractions.

As more customers choose Youi, we keep growing, creating new roles and real opportunities to build your career over time.

Work that’s a bit more you-shaped.

Youi Insurance

About Youi Insurance

From the moment we opened our doors, Youi has been committed to doing things differently. We're not your average insurance company - we're a challenger brand that's shaking up the industry by offering consumers a fresh, alternative choice. We believe that insurance should be tailored to the unique needs and lifestyles of our customers, and that's why we insure homes and cars of all shapes and sizes. Because at Youi, what makes us unique is you.

We've put in the hard work to build a strong brand and a culture that prioritises innovation and agility. Our team of over 1,700 employees across three countries is dedicated to providing the best possible service to our customers. We're passionate about building a great company that prioritises its people and their development. It's this unwavering commitment to our people that's key to our success.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sippy Downs, AU
Year Founded
2008
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