Job Description

Job DetailsJob Location: FORT MILL Corporate Site - FORT MILL, SC 29708Salary Range: $53,000.00 - $60,000.00 Salary/yearBUSINESS INTELLIGENCE ANALYST
CULTURE SNAPSHOT:
Broad River Retail is a privately held organization where we believe that purpose begins with identity. Our employees are known as Memory Makers because every person in our company has the power to create meaningful, lasting moments not only for our Guests, but for fellow Memory Makers, our partners, families, and the communities we serve. Together we live out our purpose: Furnishing Life’s Best Memories.
Our team is guided by five core values: integrity, personal excellence, customer satisfaction, collaboration, and innovation. These values shape how we work, how we lead, and how we serve our Guests every day.
Our vision is to be the premier Ashley Store operator, and our mission is to be an excellent home furnishings retailer. Because of the dedication of our Memory Makers, Broad River Retail has grown to become the largest and fastest growing Ashley licensee in the U.S., was named National Home Furnishings Retailers of the Year in 2024 and has earned a place on our industry’s Best Places to Work list three years in a row.
AT A GLANCE:
Broad River Retail is currently seeking a Business Intelligence Analyst to join our IT and Business Intelligence team. This position will be responsible for supporting business unit-focused initiatives designed to help business partners drive value from information. Contributes to Broad River’s success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Team.
Responsible for empowering business leaders with concise, high-quality information, helping them leverage it to identify and address business opportunities and threats.
Provides consultation on the interpretation of data to various business partners throughout the organization and documenting the requirements in a format that can be shared with stakeholders.
Documenting the requirements in a format that can be shared with stakeholders.
A DAY IN THE LIFE AS THIS MEMORY MAKER:
Elicit, analyze, and document business, functional, and (as needed) non-functional requirements using interviews, workshops, observation, and document review.
Define current-state and future-state processes; create process maps and workflow diagrams; identify gaps, risks, and improvement opportunities.
Translate stakeholder needs into clear artifacts (user stories, use cases, business rules, acceptance criteria, and/or requirements specifications).
Facilitate requirements reviews and obtain stakeholder sign-off/approval; maintain requirements traceability through delivery.
Support solution design by validating that proposed approaches meet business intent, compliance needs, and operational constraints.
Plan and support testing (UAT strategy, test scenarios, test cases); triage defects; verify fixes align to requirements.
Analyze data to inform decisions (e.g., KPI definition, root-cause analysis, trend analysis); create simple dashboards or reporting requirements where applicable.
Create and maintain documentation (process docs, training materials, release notes) and support change management and end-user adoption.
Monitor post-implementation outcomes and drive continuous improvement through metrics, feedback loops, and retrospectives.
Supports all scheduled and non-recurring information needs of users.
Utilizes a user group forum to share best practices around analytical findings based on the analysis conducted.
Understands data elements in the data warehouse at a very detailed level to support any form of user needs from research to adhoc queries to managing large information projects.
Queries data to provide information requested by users.
Consolidates redundant reporting and ensure that information is used consistently and efficiently across the company.
Apply best practice for effective communication and problem-solving.
Provide 1st tier end user support regarding data related inquiries.
Perform other duties as assigned.
MEMORY MAKER PERKS AND BENEFITS:
Salary Range  based on numerous factors including experience, knowledge, and skill.
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at Ashley
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic selfQualificationsWHAT YOU’LL NEED TO SUCCEED:
Bachelor’s degree in Business, Economics, Mathematics, or Computer Science
Proficient with the use of Excel (Excel Expert)
Fluent with Pivot tables and Power Query in Microsoft Excel
Prior experience and passion for leveraging data to drive significant business impact
Ability to perform critical thinking to achieve stated results around data manipulation
Possess the intellectual curiosity to work through ambiguity
Ability to prioritize and organize effectively and manage multiple projects/assignments
Proven ability to perform effectively in a fast-paced environment
Understanding of SQL including Tables, View, Stored Procedures, Functions
Familiar with Sql Service Reporting Services 2016
Understanding of SSAS development, SSIS development and Agile methodology
Familiar with PowerBI
Experience working with one or more BI platforms
Ability to perform additional functions that may be assigned at the discretion of management.
WORKPLACE ENVIRONMENT:
Ability to work independently, as well as, in a collaborative team environment within an office setting
Physical requirements such as extended periods of sitting, standing, and walking.
Ability to communicate effectively verbally, in writing, and/or electronically
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.