Job Description

Ideal Candidate

We are looking for a Business Intelligence Analyst to join our Data team!

What you will be doing

• Support the Multibrand strategy by replicating and troubleshooting operational and lifecycle journeys as well as event mappings onto new brands.

• Support the Multibrand strategy by aligning player messages and welcome offers on new brands.

• Support CRM in cross sell campaigns for both the Multibrand and Superbrand strategies.

• Support CRM promotional campaigns in adhoc player lists, building journeys or aligning with developers to introduce new journey features.

• Support stakeholder requests for building, and/or maintaining any new or existing journeys.

• Identify and fix root cause of issues when journey bugs are flagged by business stakeholders.

• Interpret journey logs and data to troubleshoot issues and optimise performance.

• Monitor and analyse journey performance, implementing dashboard/s to track key metrics, identify issues proactively.

• Collaborate with the development team to define and deliver new journey features and enhancements based on business needs.

Experience required

• Some experience working with data in a commercial or fast-paced environment, ideally within iGaming or a similar digital industry.

• Able to communicate clearly with technical and non-technical stakeholders.

• Basic understanding of analytical tools such as SQL or Python, and data visualisation platforms like Tableau or similar.

• Comfortable exploring system or journey logs to help identify and understand data issues or irregularities.

Qualifications and skills required

• Bachelor’s or Master’s degree in a relevant field (e.g., Mathematics, Statistics, Data Science, Economics, Computer Science, or a related discipline).

• Strong analytical thinking and problem-solving skills, with excellent attention to detail

Start Date: Mid-March