Valley Bank

Business Insurance Account Mgr

Valley Bank  •  West Palm Beach, FL (Onsite)  •  20 hours ago
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Job Description

Responsibilities include but are not limited to:
  • Responsible for the servicing of a book of Business Insurance clients as assigned by Department Leader.
  • Responsible for analysis of policy terms and conditions, preparing detailed coverage comparisons, identifying exposures and making appropriate recommendations to clients.
  • Responsible for renewing assigned policies to ensure they are issued in accordance with prescribed procedures, workflows and state departments of insurance. This includes detailed documentation in Applied EPIC management system.
  • Collaborate and support Producer and/or Account Executive on clients servicing needs, gathering of underwriting documentation and providing sales support.
  • May be primarily responsible for developing and maintaining relationships with assigned clients, in absence of an insurance producer and/or Account Executive.
  • Handling of client billings, policy changes, cancellations, and coverage inquiries.
  • Reviews policies to ensure accuracy, order correcting endorsements if needed, to avoid and eliminate potential errors and omissions.
  • Maintain proper level of communication with clients and carriers to drive retention and meet servicing timelines.

Qualifications

Required Skills:
  • Strong insurance technical skills -- must have knowledge of commercial property and casualty coverages, policy forms and the insurance industry marketplace.
  • Strong attention to detail and organizational skills to properly manage a book of Business Insurance accounts.
  • Strong communication skills -- directly works with VIS Departments, Producers, clients, insurance carrier and wholesale partners.
  • Proficiency with Microsoft Office and electronic agency management systems, Applied EPIC, CSR24, INDIO preferred.
Required Experience:
  • High School Diploma or GED and a minimum of 5 years demonstrated knowledge of Property - Casualty Insurance.
  • Agents or brokers' license for assigned markets/states.
Preferred Experience:
  • Bachelor's degree.
  • Additional insurance designations (ie CIC, CPCU)

The Business Insurance Acct Manager manages and services an existing book of Business Insurance clients. Develops and maintains favorable relationships with new and existing customers in order to increase revenue through cross sell opportunities. Responsible for renewing assigned book of business and onboarding new customers as assigned.

Expected Work Hours


37.5

Total Rewards Summary

We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Valley Bank

About Valley Bank

At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927.

For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small.

We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed.

©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Morristown, New Jersey
Year Founded
1927
Website
valley.com
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