Job Description

Business Insights Associate – Graduate Program

Are you motivated by the challenge of connecting industry leaders with the knowledge they need to make smarter decisions? Do you want to launch your career in a fast-paced, international environment where learning and growth are constant? If so, we invite you to join our team.

Optimal, on behalf of its client—a global leader in on-demand business intelligence and expert networking—is seeking ambitious Business Insights Associates to join its Graduate Program This role is ideal for individuals who enjoy solving complex problems, communicating with professionals across industries, and working in a dynamic, high-performance environment.

As a Business Insights Associate, you will play a key role in connecting leading organizations with top industry experts. You will work closely with clients to understand their strategic challenges, conduct targeted research to identify the most relevant experts, and facilitate valuable knowledge exchanges that support critical business decisions.

Responsibilities

• Identify and evaluate industry experts who best match client needs and project requirements
• Coordinate and facilitate connections between experts and clients worldwide
• Conduct in-depth research across industries to source relevant professionals and insights
• Develop core professional skills including consultative sales, negotiation, time management, and client communication
• Proactively reach out to potential experts through multiple channels, including professional networks and direct outreach
• Manage multiple projects simultaneously while maintaining high-quality client service

Requirements

• 0–1 years of professional experience
• Undergraduate degree in any field
• Fluency in English with excellent communication skills

Nice to Have

• Strong academic performance during undergraduate studies
• Natural ability in communication, negotiation, or consultative sales
• Leadership experience in extracurricular or academic activities
• Genuine interest in global business, markets, and industry trends
• Growth mindset with a commitment to continuous learning and personal development
• Strong dedication to delivering exceptional client experiences

Benefits

• Competitive compensation package, including performance-based bonuses
• Structured career progression within the Client Service and Insights teams
• Access to training programs and professional development opportunities
• A collaborative, entrepreneurial work culture built on respect, teamwork, ownership, and growth
• Comprehensive benefits including private medical insurance and savings plans
• Company-sponsored health, wellness, and team-building activities
• International mobility opportunities, allowing employees to work from different global offices

About Optimal

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

• Talent Acquisition
• HR Strategy & Talent Development
• Learning & Development
• Workforce Management
• Recruiting
• Outplacement