Business Insights & Analytics Specialist

We're looking for a Business Insights & Analytics Specialist to join our Italy Business Insights & Analytics Department based in Nuvola, our HQ in Turin.

The role is responsible for supporting the optimization and improvement of sales and commercial processes that impact sales effectiveness. In this position, the candidate will serve as the strategic link between data analysis and commercial effectiveness in the field. The role is also responsible for driving the digitalization of the BU's reporting, coordinating the implementation of the new commercial model within a context of strong digital transformation.

📊 Your day-to-day activities:

• Define, map, and assign commercial territories for the Food Service channel, ensuring efficient market coverage
• Supports process improvement activities by conducting a comprehensive analysis on sales and commercial processes and identifying bottlenecks and inefficiencies
• Gathers and processes data for KPIs and metrics to measure sales and commercial processes performance, preparing reports for review by the management
• Actively support the modernization and digitalization of the BU's information flows, collaborating on the development and optimization of BI dashboards
• Coordinate the release and adoption phases of the new commercial model, ensuring a smooth transition for all involved teams and serving as the key point of contact for the BU

💡 Who we’re looking for

• Degree in Economics, Engineering, Business, or related fields
• Strong analytical skills, with the ability to assess sales performance, define and monitor KPIs, turn data into actionable insights
• Experience in optimizing sales processes, identifying operational improvements, and driving the adoption and evolution of CRM/SFA platforms (e.g., Salesforce) to enhance commercial effectiveness
• Proven ability to develop BI reporting and dashboards, and coordinate cross-functional teams in the implementation of new commercial models

✨ In return we offer:

• Comprehensive welfare package including short working week during summer months
• Hybrid working policy (10 days a month remote working)
• Company restaurant service
• Access to our corporate gym
• A fast paced and dynamic international context

Salary And Benefits

• The role is classified at Level 2 under the Italian CCNL Industria Alimentare
• Initial annual gross salary of minimum € 45.000
• Premio per Obiettivi (PPO) equal to € 2.500 at target level for 2026

💬What next?

• Our Talent Acquisition Team will assess your application and if you have what we’re looking for, you'll be contacted for an initial interview
• If you make it to the short list, you’ll be interviewed by the Hiring Manager and if necessary, other members of the hiring panelIn some cases, you may be required to show us your skills via technical challenge

☕ Who We Are

Our Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world’s most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees.

Every day we operate in all sectors of theoffee industry, offering our products through every channel and positioning our brands as a high-quality blend.

We are a community of single origins united into a perfect blend, humans enriching one another through our mutual diversity.

Awakening a better world every morning: the commitment we make every single day.

#Torino