Job Description

Customer Engagement Specialist

YOUR TASKS AND RESPONSIBILITIES

• Leadership and driving strategic projects and restructuring of the sales force (including sizing, resource allocation, territory alignment) - Customer / accounts profile and segmentation, including implementation and tracking results.
• Advanced analytics to evaluate promotional effectiveness and tracking performance.
• CRM tool management, compared to sales force and business areas.
• Interaction and alignment of projects and results with Global and Regional.
• KPI Development performance of the sales force.
• Monitoring and follow-up of partners in such areas as IT, Compliance and Risk Management.
• Participation in brand plan meetings and international visits with the aim of contributing to strategy, adaptation / implementation projects.
• Delivery high quality strategic business decision supports and develop the analytics and relevant insights based on primary and secondary data for the local market.

WHO YOU ARE

• University degree in Economics, Business, engineering or related field.
• Minimum of 3+ years of experience with SFE processes, Incentives, Market Inteligence and CRM systems in the pharmaceutical or medical devices industry.
• Fluent English level is desired.
• Cross-functional environment working experience.
• Good command of analytical tools (e.g. MS Excel, Access).
• Proved planning, Project management and problem-solving skills.
• Ideal candidates should have good knowledge and work experience for sales / sales management / Market analysis / target setting / position optimization and reporting system management.
• Integrative, enthusiastic, dynamic and resilient personality.

At Bayer we believe in diversity, equity and inclusion. We aim to create an environment in which everybody can feel authentic, respected and equally valued. Every day we strive to reflect our values through our unique capabilities, self-experiences, and aspirations. We intentionally seek diversity, to enable our people to bring their fullest potential out and encourage others to likewise do so. Our company wins when we leverage our capabilities to lead the cultural transformation in our business, positively impacting society.

Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, gender identity and will not be at a disadvantage if unemployed.

Application Period: 04/15/2026 - 05/01/2026 Reference Code: 866715
Division: Pharmaceuticals Location: Mexico : Ciudad de México : Ciudad de México
Functional Area: Marketing Work Time: Full Time
Employment Type: Regular
Contact Us
Address
Ciudad de México, México