Job Description

Overview

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. HearingLife operates more than 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. Purpose Statement: To help more people hear better by delivering high‑quality reporting and actionable insights that elevate the experience of Team Members, uphold the highest standards of patient care, and drive strategic growth across HearingLife clinics — all in alignment with HearingLife’s Core Values. This Team Member must role-model and uphold the HearingLife Core Values: - We create trust. - We are team players. - We apply a can-do attitude. - We create innovative solutions. The Business Insights Analyst partners with leaders across Operations, Marketing, Sales, Finance, Insurance, and other business functions to help solve business challenges and support data-informed decision-making. This role gathers and analyzes information from multiple sources, identifies trends and opportunities, and develops practical recommendations that drive business results. Success is not defined by expertise in a specific tool or analytical discipline. We are seeking someone who is curious, hardworking, dependable, and willing to take ownership of problems from initial question through recommended solution. This role supports a broad range of work, including business analysis, reporting, forecasting, performance management, process improvement, and strategic projects. ***This position is not eligible for employment visa sponsorship now or in the future. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship

Responsibilities

Business Analysis & Problem Solving - Investigate business questions by gathering, sourcing, validating, and interpreting data from multiple sources. - Identify trends, risks, opportunities, and key drivers that affect business performance. - Turn loosely defined questions into structured analyses, practical recommendations, and potential solutions. - Evaluate the effectiveness and impact of business initiatives and operational changes. Reporting & Insights - Develop and maintain reports, dashboards, scorecards, and visualizations that support business objectives. - Translate data and findings into clear, actionable insights for technical and non-technical audiences. - Support recurring and ad hoc analytical requests across multiple business functions. Business Partnership - Partner with stakeholders to understand business needs, clarify questions, and identify opportunities for improvement. - Support strategic initiatives through research, analysis, and solution-oriented recommendations. - Communicate findings clearly and adjust the level of detail for stakeholders and leadership. Planning, Performance & Continuous Improvement - Support forecasting, performance monitoring, and business planning activities. - Monitor results and help develop measures that support organizational objectives. - Identify opportunities to improve processes, reporting, data quality, and access to business information. Additional Responsibilities - Contribute to departmental projects and shared team priorities. - Support evaluation and adoption of new tools, analytical capabilities, and process improvements. - Share knowledge and analytical best practices within the team. - Perform other duties and special projects as assigned.

Qualifications

Required: - Bachelor's degree in Business, Analytics, Finance, Economics, Statistics, Mathematics, Data Science, Computer Science, or a related field, or an equivalent combination of education and experience. - Demonstrated ability to read, source, organize, and interpret data to answer business questions. - Strong critical-thinking and problem-solving abilities, with a solution-oriented mindset. - Strong work ethic, initiative, follow-through, and willingness to learn. - Clear written and verbal communication skills, attention to detail, and commitment to accuracy. - Ability to manage multiple priorities, work independently, and adapt to changing business needs. Preferred, Not Required: - Experience creating reports, dashboards, analyses, or visualizations to support decision-making. - Exposure to Excel, Power BI, Looker, Tableau, SQL, databases, forecasting, financial analysis, or similar tools and methods. - Experience supporting business, operational, sales, marketing, financial, healthcare, retail, or multi-location initiatives. The successful candidate will be: - Approaches unfamiliar questions with curiosity and persistence. - Takes ownership and follows challenges through to a useful outcome. - Learn new business areas and tools without requiring a complete skill set on day one. Target Salary: 75 - 85k plus Bonus Work Location: Hybrid schedule in Somerset, NJ - Must currently reside within commuting distance. ***Employment eligibility requires authorization to work in the United States without the need for employer-sponsored visa sponsorship, either currently or in the future. This position is not eligible for sponsorship. We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. #HearingLife_US #LI-WJ1