Job Description

This position will focus on the development and streamlining of business performance reports that aid operational Product Lines to make objective decisions. This position will identify improvement opportunities and communicate analysis results directly with Product Line leaders to assist with business performance advancement. Will independently lead projects related to revenue cycle operations initiative reporting, pre-integration client reporting, emerging client integration reporting and projects requiring expertise across multiple business reporting areas. This individual leverages analytical skills and time management skills to ensure that all requirements are accomplished within established timeframes. The Analyst regularly mentors less experienced analysts for their professional development. This individual will also be responsible for the consistency and integrity of data reported.

Include the following. Others may be assigned.

• Independently works with all levels of management and across multiple product lines to determine reporting/project requirements and to research/resolve technical issues with reporting tools and functionality.
• Proactively works with team to create efficiencies in data retrieval and analysis and ensure proper documentation of all reports.
• Interprets data and presents key trends and important findings to product line leaders to help them turn it into actionable insights and improved performance.
• Performs adhoc reporting with high complexity.
• Serves as SME for multiple product lines, owns related processes and leads projects.
• Manages customer’s expectations to ensure timely delivery of needed reporting/projects to clients and various business unit stakeholders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Expert data gathering, analytical and data visualization skills.
• Independent, logical thinker with strategic view of reporting offerings and proven ability to perform detailed data analysis, make recommendations and develop analytical reports and models that provide solutions for client.
• Expert troubleshooting and QA skills, with ability to research and problem solve complex technical issues independently within a timely fashion.
• Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation.
• Experienced and comfortable making presentations to product line leaders, Directors and Executive Leadership across multiple product lines.
• Advanced ability to work well with team members and Conifer leadership, respectful of all positions at all levels, as well as complete tasks independently and professionally.
• Advanced organizational, communication, customer service, interpersonal, and time-management skills.
• Ability to manage multiple projects simultaneously and voice concerns with the management when needed.
• Expert knowledge/experience with reporting systems.
• Expert level knowledge of relational database management systems such as MS SQL Server/MySQL, AS/400, Showcase, MS Access.
• Expert level SQL language skills (creating/optimizing queries and stored procedures).
• Expert level knowledge of desktop applications (Microsoft Excel, Word, Access and PowerPoint).
• VBA.
• Alteryx, MicroStrategy,Tableau, Power BI or similar a plus

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 year college degree in Business, Accounting, IS, Engineering OR 7 or more years of related experience
• Healthcare experience
• 2 years experience working with ETL technology

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

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