Title: Business Information Systems Manager
Division Name: Finance and Planning
Department: Superintendence
The Business Information Systems Manager:
-Supervises a team of IT Service Analysts (BIS Team), providing critical support across all Facilities Services Departments
-Owns & manages the Facilities Services Technology Assessment Process
-Owns & defines Facilities Services BIS Team Governance
-Owns & administers the Facilities Services intranet
-Owns & administers the Facilities Services Document Management solution
-Owns & administers the Facilities Services CMMS Vendor Portal for submitting Work Order requests
-Reports to, assists, and consults with the Facilities Services Executive Director
-Gathers and shares budgetary information to support requested BIS Team outcomes across all departments
-Creates & maintains BIS Team training documentation for client support
-Creates & maintains Trades training documentation for supported system use
Key traits we are looking for include:
-Experience managing employees as a direct-report supervisor
-Experience delivering change management across different audiences
-Experience acting as a conduit between business needs and technology outcomes
-A self-starter with the ability to deliver recommended approaches using complex problem-solving skills
University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holidayadministrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/
$70,000 - $90,000 annual
1. Bachelor's or equivalent degree in Business Administration, Computer Science, Data Science, Information Technology, IT Management, Programmer, IT Systems or related degree (verify with transcript).
2. At least five (5) years of full time (or part time equivalent) professional level work experience as an Application Administrator or lead operational role in business and/or technology systems such as Geographic Information Systems (GIS), Computerized Maintenance Management Systems (CMMS), Electronic Access or similar IT systems, with project management experience in leading and managing projects throughout the project life cycle from initiation to closure. Three (3) years of the professional level work experience must have included supervisory experience.
Experience with information technology systems such as WebTMA, 25Live, and Business Intelligence tools. As well as experience utilizing and managing GIS systems.
Core work hours are 8am - 4:30pm, Monday through Friday. Business needs may occasionally require additional hours outside of core work hours.
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Remain at a workstation for extended periods.
June 2026
Resume
Transcripts - See Special Instructions section for additional options
Please Note These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Certification of Retirement Annuity
Please Note These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.
Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:
Fax: 309.438.0011, Attn: Mackenzie Chapman
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.
Mackenzie Chapman
Human Resources
309-438-3092
mrchap1@ilstu.edu
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311
