Lenskart.com

Business Head - Owndays

Lenskart.com  •  Tokyo, JP (Onsite)  •  2 months ago
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Job Description

We are looking for a Business Head – Owndays to lead and scale the business across key markets.

This is a full P&L ownership role, responsible for driving growth, profitability, and customer experience while building a scalable, tech-enabled, and high-performing business As a core member of the leadership team, you will partner closely with the CEO to translate strategy into data-led, system-driven execution across geographies.

This role requires a hands-on operator with a strong commercial and operational lens, who can leverage technology, data, and automation to drive smarter decisions and scalable growth

What You’ll Drive:

  1. Business Ownership & Growth

  • Own end-to-end P&L—revenue, margins, and profitability

  • Define and execute growth strategy across markets and channels

  • Use data and insights to identify and unlock new opportunities for scale

2. Tech-Enabled Retail & Customer Experience

  • Drive store performance—conversion, productivity, and customer satisfaction

  • Enable omnichannel and tech-led customer journeys across touchpoints

  • Leverage data and tools to improve in-store experience and decision-making

3. Supply Chain & Operations

  • Oversee supply chain, inventory, logistics, and manufacturing alignment

  • Drive efficiency, speed, and cost optimization across the value chain

  • Build scalable, system-driven processes to support multi-market growth

4. Data, Systems & Decisioning

  • Drive adoption of real-time dashboards, analytics, and performance tracking systems

  • Move from reactive reporting to forward-looking, insight-led decision-making

  • Identify opportunities to embed automation and tech-enabled workflows across operations

5. Expansion & Market Scaling

  • Lead market entry, store expansion, and network growth

  • Ensure operational readiness and seamless integration of new markets

  • Build repeatable, system-led playbooks for scaling across geographies

6. Financial & Performance Management

  • Own key business metrics—revenue, margins, cost efficiency, inventory turns

  • Drive strong performance governance through data visibility and structured reviews

  • Partner with finance on planning, forecasting, and profitability

7. Team & Leadership

  • Build and lead high-performing teams across functions

  • Create a culture of ownership, speed, and data-driven decision-making

  • Strengthen leadership depth and organizational capability

8. Cross-Functional Leadership

  • Partner closely with CEO and leadership team to drive outcomes

  • Align merchandising, marketing, supply chain, and operations to business goals

Who You Are:

  • Proven business leader in retail, consumer, or omnichannel businesses

  • Strong track record of owning and scaling P&L across markets

  • Deep understanding of retail operations, supply chain, and customer experience

  • Experience in multi-market / international environments

And importantly:

  • You think in systems, not just functions

  • You are tech-forward, comfortable leveraging data, dashboards, and tools

  • You bring a builder mindset—focused on scalability, automation, and continuous improvement

  • Strong commercial acumen with high ownership and execution bias

  • Comfortable operating in fast-paced, high-growth setups

  • Strong leadership and stakeholder management skills

  • Fluent in Japanese and English

Preferred Background:

  • Experience in retail, lifestyle, or QSR chains

  • Exposure to Japan and Southeast Asia markets

  • Experience in high-growth or founder-led environments

What Success Looks Like:

  • A scalable, tech-enabled business model across markets

  • Consistent, profitable growth with improving efficiency

  • Strong store performance and customer experience metrics

  • Data-driven teams and decision-making culture

  • Seamless, system-led expansion across geographies

Lenskart.com

About Lenskart.com

At Lenskart, we believe that clear vision is fundamental to the personal development and well-being of an individual, and our aim is to build tech-enabled solutions that improve access to affordable and quality ‘Eyewear for All’. We commenced our operations in India as an online business in 2010 and opened our first retail store in New Delhi in 2013. Since then, we have scaled through both the online and offline channels and have established a presence through our retail stores, websites, mobile applications, and other channels.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Gurgaon, IN
Year Founded
2008
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