Job Description

The Business Functional Analyst will serve as a technical bridge between enterprise SAP operations, integrations, reporting, and next-generation SAP cloud technologies. The ideal candidate will be capable of supporting both existing SAP ECC processes and newer SAP cloud/platform initiatives involving BTP, integrations, APIs, reporting, and automation.

This is not a pure ABAP developer role and not a purely functional analyst role. The candidate will provide functional and technical support in the development of detailed system specifications for major business and/or change requests, development, integration and implementation projects. As responsible for their area, they will also manage incidents relevant to their functional area for technical resolution or process re-engineering initiatives.

Qualifications

Job Duties:

• Collaborate with Business stake holder and Users to understand business impacts and priorities
• Maintains knowledgebase of application issues
• Communicates with users to resolve issues.
• Participate in scoping and new development planning as a representative of the support organization
• Participation on SAP projects implementations - Coordinate and execute testing activities (UAT, integration, performance) to validate system changes and enhancements
• Escalate issues and coordinate solutions with SAP development team
• Handles small enhancement requests and coordinates solution with other teams that support other SAP Add-on or Non-SAP applications
• Ensure system enhancement designs are aligned with the corporate template and SAP best practice.
• This position requires a fair amount of critical thinking and problem solving with varying degrees of complexity to support a culture of continuing process improvement in working with business and IT colleagues.
• Assist with root cause analysis and operational support - document and continuously improve end-to-end business processes in SAP in alignment with best practices
• Analyze and troubleshoot technical issues for supported applications.
• Assist with future S/4HANA readiness initiatives

Education:

• Bachelor's or Engineering Degree in computer science or similar
• 3-5 years' experience working in a functional analyst capacity

Experience:

• Customer oriented behavior and good communication skills
• Experience supporting enterprise SAP environments and SAP cross functional modules including SD, MM, and FI
• Willing to cooperate closely with business stake holders and SAP Partners
• Awareness of SAP change management principles
• Experience in an incident management support services
• Knowledge and experience with 3rd party systems, interfaces, iDocs, APIs, etc.
• Ability to provide input/clarity on business requirements and options to implement those requirements.
• Good basic project management and organizational skills: Ability to coordinate multiple assignments/projects simultaneously.

Knowledge, Skills & Abilities:

• Willing to travel if needed. Must be able to meet with team in the Canton, OH facility.
• Knowledges of SAP environments and SAP cross functional modules including SD, MM, and FI
• Able to communicate with both technical and business teams
• Understanding of APIs, integrations, and cloud architecture
• ABAP skills for system behaviour analysis is a plus.

Job Type: Full-Time - Exempt

Pay: $75,000 - $100,000

Benefits:

• 401 (k)
• 401 (k) Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Tuition Reimbursement
• Flexible Spending Account
• Health Savings Account

Schedule:

• Monday to Friday

Work Location: In office