Posting number: VAA00125 - 11/26
Department: Department of State
Division: Business & Licensing Division
Job classification: Administrator V
Posting type: Open
Categories: Customer Service, Business
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THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS OPEN ONLY TO CURRENT RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.
SERVICE. INNOVATION. INTEGRITY. EXCELLENCE. INCLUSION.
Are you looking for a career that allows you to improve your world and the world around you? The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans.
If your goal is to build a career that makes a difference through the work you do each day, consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite, your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge), a secure bike room accessible only to building tenants, and is conveniently located near Civic Center Station, RTD light-rail lines, and the 16th Street Mall. In addition to a great location and fulfilling, impactful work, we offer:
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.gov/manage-loans/forgiveness-cancellation
Coloradans come from all walks of life and so do we.
Our mission is to make government easy and accessible for people to further democracy, support economic opportunity for all Coloradans, and demonstrate a standard of integrity and excellence. Our vision is to ensure all Coloradans have a voice in our future, help Coloradans and their businesses thrive, and be the best at what we do.
The State of Colorado is an Equal Opportunity Employer. At the Colorado Department of State, we are dedicated to equity, diversity, and inclusion. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We highly encourage people from all backgrounds, identities, and abilities to apply.
Our agency website: Colorado Secretary of State's Office
The Business and Licensing Division receives filings such as business and nonprofit registrations, trade names, secured liens, notary public applications, bingo and raffle reports, Universal Commercial Code (UCC) filings, and charity registrations. Additionally, the Business and Licensing Division licenses durable medical equipment providers, promotes availability of government data, processes fraudulent business filing complaints, and makes performing rights society information accessible. Most filings are submitted electronically, and the Department disseminates this information to the public through its website.
The Fraudulent Business Filing/UCC/BIC Unit:
Maintain confidentiality of all confidential and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices.
Administrator Class Description and Minimum Qualifications
This posting is only open to residents of the State of Colorado at the time of submitting your application.
H1B5XX Administrator V
This position requires a total of eight (8) years of relevant professional experience and/or education in a field of study related to the work. To be considered for this position, your application must clearly demonstrate that you meet one of the following options outlined below:
OPTION 1 - Experience
Eight (8) years of professional experience including all of the following: program administration to include developing or implementing policies, procedures, or regulatory requirements along with providing management level customer service (Management level customer service is defined as performing disciplines such as handling escalated situations, complaint management, or managing investigations around customer complaints.), with at least two of those years serving in a lead, supervisory, or program management capacity.
OPTION 2 – Experience and/or Education – Be sure you’ve attached a copy of your unofficial transcript to qualify for this option. (You may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)
A combination of related education and/or relevant professional experience as defined in Option 1 to equal eight (8) years. Related education includes successful course credits from an accredited institution of higher learning in public administration, business administration, public policy, legal studies, business management, public affairs, political science, data analytics, public management, or a closely related field.
Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement.
The exceptional candidate will possess these identified knowledge, skills, abilities, and competencies:
If you do possess any of the above knowledge, skills, and abilities, please specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.
Only the information provided in the application will be reviewed and used by a Human Resources Specialist to determine whether an applicant meets the minimum qualifications for the position. Resumes, cover letters, and responses to supplemental questions will not be reviewed or considered during this determination.
Your application should clearly describe your relevant experience, qualifications, accomplishments, and work products as they relate to the position's duties and the required minimum and preferred qualifications. Only applicants who meet the minimum qualifications will advance to the next stage of the selection process.
If it is determined that you meet the minimum qualifications, any comparative analysis processes used to identify a top group for further consideration will involve a review and rating of the information you submit, which could include your application, responses to supplemental questions, work samples, phone screen responses, written question responses, structured interview responses, and any other method determined to be valuable in identifying a top candidate.
Please answer the supplemental questions on the application completely and thoughtfully, as your responses may be rated based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
FAILURE TO DOCUMENT YOUR EXPERIENCE OR EXCLUDING INFORMATION REQUIRED IN THE APPLICATION MAY RESULT IN YOUR APPLICATION BEING REMOVED FROM CONSIDERATION.
As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director.
A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us.
The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.
All correspondence regarding your status in the selection/evaluation process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from “coloradosos.gov” and info@governmentjobs.com addresses. It’s your responsibility to ensure that your email will accept these notices and review your junk mail and spam filtered email.
A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of State is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Laura Darby, at Laura.S.Darby@coloradosos.gov or call (303) 894-2200 ext. 6113.
The Department of State participates in E-Verify in accordance with the program’s Right to Work for all newly hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you will be required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities at http://dhs.gov/e-verify.
Serve the needs of the State of Colorado through a number of subdivisions. The Colorado Judicial, Legislative, and Executive branches form the government for the State of Colorado. "A Career should be about believing in what you do and making a positive impact on your community. That is a career that makes you proud; that is a career with distinction."- Mary Mullarkey, Chief Justice of the Colorado Supreme Court.
