Job Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. Learn more about working at Goodwill by clicking here

We don’t just offer jobs — we invest in people. From medical coverage and our retirement plan to confidential support through our Employee Assistance Program, we’re committed to helping our team thrive both inside and outside of work — because we believe your success is our success!

The Business Engagement Liaison plans and conducts outreach, education, and relationship management activities to engage employers to support the agency’s workforce development goals. The primary focus of this role is to develop and maintain strong relationships with employers that lead to job placements, work experience
opportunities and mutually beneficial workforce initiatives. The Business Engagement Liaison will work closely with service areas to identify training and employment opportunities for job seekers (participants) while supporting the program and employer representatives throughout the process. A strong ability to collaborate
across teams is critical for mission fulfillment and individuals’ success. Assignments will vary based on department priorities.

Duties will also include but are not limited to:

• Adhere to organizational policies regarding employer outreach and internal communications related to establishing and maintaining employer relationships..
• Maintain up to date information regarding local and national labor market and employment trends, changes in training, recruitment, employer expectations, and other external situations that could impact the labor market.
• Maintain up-to-date knowledge and understanding of Goodwill programs and contractual requirements to ensure the ability to meet the needs of Goodwill’s programs and services.
• Conduct internal and external outreach, in conjunction with the Business Engagement team and other program staff, to identify and secure work-based learning, employment, and partnership opportunities that deliver on agency and division workforce goals.
• Maintain communication with referring staff and work-based learning hosts to ensure a smooth work-based learning experience for candidates and hosts. Provide information, feedback, and documentation to all stakeholders as necessary and appropriate to ensure program/service effectiveness.
• Provide dir ect service and support to employers and Goodwill staff, such as handling referrals forplacement into employment or work-based learning opportunities, conducting needs evaluations, or resolving related issues.

Schedule 8:00 AM - 4:00 PM Monday - Friday (Hours may vary depending on department needs)

Travel: This position requires occasional travel, and the individual must be willing to travel as needed.

Salary: $20.075-$20.88/hour

QUALIFICATIONS:

Required Education & Experience:

• High School Diploma AND 4+ years of Experience supporting job seekers and employers in placement or workforce development.
• Associates degree AND 2+ years of Experience supporting job seekers and employers in placement orworkforce development.
• Bachelors degree AND 1+ years of Experience supporting job seekers and employers in placement or workforce development.

Required Skills/Experience:

• Skilled in employer engagement, business development, and labor market navigation.
• Adept at assessing employer needs, resolving issues, and delivering solutions.

Preferred Skills/Experience:

• Experience with HR fundamentals, such as hiring & recruiting
• Experience designing, evaluating, or improving employment and training programs.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI, and PA PATCH)