Job Description

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield LE3 8RA

Salary: £32,070- £34,359 per annum (pro Rota for part time) (Pay Award pending)

Working Hours: 37 hours per week

Contract Type: Fixed term (until 31st March 2029)

Closing Date: 19th August 2026

Interview Date(s): TBC

About the Role

Leicestershire County Council is seeking a highly organised and analytical individual to join the Quality and Practice Team as a Business Development Support Officer.

This role will support the delivery of ongoing SEND Reform developments by helping to coordinate, manage and improve the information, data and reporting processes that support services for children and young people with special educational needs and disabilities. Working alongside colleagues across Children's Services, Business Intelligence and partner organisations, you will help ensure data is accurate, accessible, and used effectively to inform service planning and improvement.

The role requires strong organisational skills, attention to detail and the ability to work confidently with a range of information systems, data sources, and stakeholders.

What You'll Be Doing

• Supporting the collection, coordination and monitoring of data relating to SEND Reform activity and service performance.
• Working with colleagues and partner agencies to gather, validate and maintain accurate information from a range of sources.
• Supporting the production of reports, dashboards, and performance information to support managers, boards and partnership groups.
• Supporting the development and improvement of systems, processes, and reporting tools to ensure high-quality data and information.
• Building positive working relationships with internal teams, Business Intelligence colleagues and external partners to support effective information sharing and service improvement.

About You

To apply for this post, you must:

• NVQ 4 or equivalent experience in Business Administration. A Level in English Language
• Or equivalent standard of written & spoken English.
• Experience in using computerised databases. Competent user of Microsoft Word, Excel, Outlook and software systems. Experience of problem solving in a commercial/public setting
• Experience of workload management. Experience in training of staff and supervising staff.
• Experience of working under pressure to meet deadlines.
• Good organisational skills with the ability to produce highly accurate work and meet deadlines.
• Ability to work on own initiative, flexibly and without direct supervision.
• Experience of dealing with confidential and sensitive information.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Lucy Dearden - Service Manager, Education Quality and Performance

Telephone: 01163052737

Email: Lucy.Dearden@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us