Job Description

Role Purpose

The Business Development Specialist is responsible for driving new business growth by actively identifying, developing and closing new commercial opportunities for the company’s freight services. Based in Hong Kong, the role focuses on expanding the customer base in Hong Kong, with particular attention to China Mainland, USA and LATAM trade lanes. The position is strongly sales-driven and requires a proactive approach, combining market awareness and customer engagement to deliver effective logistics solutions and ensure the successful onboarding of new business.

Main Responsibilities

• Proactively identify, approach and acquire new customers for the company’s freight services in Hong Kong, with a focus on China Mainland, USA and LATAM trade lanes;
• Develop existing customer relationships through a commercial approach, identifying cross-selling and up-selling opportunities across the company’s freight solutions;
• Build and manage a strong sales pipeline, from lead generation to deal closing;
• Conduct regular business reviews with selected clients to support revenue growth;
• Monitor market dynamics, customer needs and competitive trends to identify new business opportunities and support sales initiatives;
• Work closely with operations, customer service and product teams to develop customer-specific logistics and shipping solutions;
• Ensure smooth handover of newly acquired business to internal teams after contract closure.

Key Competencies

• Minimum 3 years of experience in the freight forwarding industry;
• Experience in developing existing customers through up-selling and cross-selling activities;
• Good knowledge of freight services;
• Familiarity with logistics regulations is considered a plus;
• Strong commercial mindset with a high level of energy, drive and results orientation;
• Good communication, negotiation and interpersonal skills, with a proactive and hands-on approach;
• Strong attention to detail and ability to manage multiple opportunities simultaneously.

Languages

• Fluent English, both written and spoken;
• Fluent Putonghua (Mandarin);
• Fluent Cantonese.