Job Description

Business Development Representative (BDR)

Business Development, Strategic Partnerships & Client Growth

📍 Guadalajara, Jalisco, México

📍 Tijuana, Baja California, México

🏢 On-Site

Help Build the Partnerships Behind the Mission

At FLF, every meaningful client relationship begins with meaningful community partnerships.

As our organization continues to grow, we rely on proactive business development professionals who build trusted relationships, expand our referral network, and connect individuals with the legal support they need.

We are seeking an experienced Business Development Representative (BDR) to identify new business opportunities, strengthen referral partnerships, generate qualified leads, and support the firm's continued growth through strategic outreach and relationship management.

If you're passionate about business development, relationship building, client engagement, and driving measurable growth, we'd love to hear from you.

Why This Role Matters

As our Business Development Representative, you will serve as a key contributor to the firm's client acquisition and partnership strategy.

You'll collaborate closely with Business Development leadership, Marketing, Operations, and Field Representatives to identify new opportunities, develop referral relationships, qualify prospective clients, and strengthen partnerships that support long-term business growth.

Your work will directly influence lead generation, referral network expansion, client acquisition, partner engagement, and the firm's continued success.

Compensation & Benefits

• USD salary compensation paid twice a month
• Performance-based bonus opportunities
• Career growth within a rapidly expanding organization
• Ongoing professional development and sales training
• Exposure to executive leadership and strategic business initiatives
• Collaborative and results-driven work environment
• Modern offices located in Guadalajara's premier financial district and Tijuana

What You'll Do

Business Development & Prospecting

• Execute targeted outreach strategies to identify and develop new business opportunities.
• Research prospective clients, referral partners, and underserved geographic markets to expand the firm's network.
• Recruit and onboard referral partners, including body shops, chiropractic clinics, towing companies, and other strategic service providers.
• Present value-driven solutions that strengthen referral relationships and support business growth.

Lead Generation & Opportunity Management

• Manage and qualify inbound leads to maximize conversion opportunities.
• Follow up with prospective clients who have expressed interest but have not retained the firm's services.
• Re-engage declined or inactive leads by identifying alternative solutions and referral opportunities.
• Assign qualified opportunities appropriately based on business potential and client needs.

Referral Network & Partner Management

• Develop and maintain long-term relationships with referral partners and key accounts.
• Coordinate outbound referrals for vehicle repairs, towing services, medical treatment, and other client support services.
• Maintain a structured partner engagement cycle through regular outreach, relationship-building, and ongoing support.
• Track referral activity and ensure partners receive consistent communication and exceptional service.

Client & Partner Engagement

• Build trust through professional communication and responsive client service.
• Customize solutions that address client and partner needs while improving satisfaction and retention.
• Support partner appreciation initiatives and engagement programs that strengthen long-term relationships.
• Serve as a trusted point of contact for assigned partners and referral sources.

Cross-Functional Collaboration

• Coordinate meetings between prospective clients and Business Development leadership.
• Partner with Marketing, Training, Operations, and Field Representatives to execute growth initiatives.
• Support onboarding efforts for new referral partners and collaborate on market expansion strategies.
• Contribute ideas that improve outreach effectiveness and partnership development.

Reporting & Business Performance

• Maintain accurate documentation of all outreach activities, referrals, and partner communications within Filevine or designated CRM platforms.
• Monitor outreach, referral, and engagement metrics to evaluate business development performance.
• Prepare weekly, monthly, and quarterly performance reports for Business Development leadership.
• Identify opportunities to improve business development processes, partner engagement, and referral growth.

What We're Looking For

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field, or equivalent professional experience.
• Minimum 3 years of experience in business development, sales, account management, client success, or relationship management.
• Strong business development, prospecting, and customer relationship management skills.
• Excellent verbal and written communication skills in English.
• Experience managing CRM platforms and maintaining accurate client records.
• Strong analytical, organizational, and problem-solving abilities.
• Proficiency with Microsoft Office Suite and CRM systems.
• Ability to prioritize multiple opportunities while working in a fast-paced, goal-oriented environment.

Preferred Qualifications

• Experience within legal services, personal injury, healthcare, insurance, or other service-based industries.
• Experience developing referral networks or strategic business partnerships.
• Familiarity with Filevine or similar CRM and case management platforms.
• Experience analyzing sales, outreach, or referral performance metrics.
• Professional certifications in Sales, Business Development, Customer Success, or related disciplines.

The Type of Person Who Thrives Here

Our most successful team members are:

• Relationship builders who naturally create trust and long-term partnerships
• Results-driven professionals motivated by measurable business growth
• Strong communicators who confidently engage clients and business partners
• Highly organized professionals who effectively manage multiple priorities
• Strategic thinkers who identify opportunities and solve problems proactively
• Collaborative partners who work effectively across departments
• Accountable professionals committed to delivering exceptional client experiences

Why Join FLF?

At FLF, business development is more than generating leads—it's about building meaningful relationships that help people access the legal support they deserve.

You'll collaborate with talented legal, marketing, and business professionals while expanding a trusted network of partners that supports one of the fastest-growing Personal Injury Law Firms.

As we continue investing in strategic partnerships, operational excellence, and sustainable growth, you'll play a key role in expanding our reach and strengthening the communities we serve.

About FLF

FLF is a growing Personal Injury Law Firm dedicated to helping injured individuals and their families obtain the justice and compensation they deserve.

Our success is driven by talented professionals across legal, client services, business operations, marketing, and business development who work together to deliver exceptional results. We believe that when great people, trusted partnerships, and client-focused service come together, extraordinary outcomes follow.

Our Core Values

Loyalty – To our clients, our team, and our mission.

Trust – Building confidence through transparency, consistency, and results.

Respect – For clients, colleagues, and the communities we serve.

Accountability – Taking responsibility for outcomes, both successes and mistakes.

Continuous Growth – Striving to learn, adapt, and improve daily.

Equal Opportunity Employer

FLF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Ready to Apply?

If you're excited about building strategic partnerships, generating new business opportunities, and helping drive meaningful organizational growth, we'd love to hear from you.

Please submit your resume along with a brief summary of a business development initiative, partnership, or client acquisition strategy you successfully managed, including the measurable impact your efforts had on business growth or relationship development.