As our Business Development Rep, you'll be responsible for planning your day and calling on properties throughout the northern neighborhoods of Chicago (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule jobs for our technicians to repair.
Why Surface Experts
Surface Experts is an all-inclusive surface repair provider. We repair small damage to interior hard surfaces like Floors, Countertops, Tubs, Cabinets, Appliances, Furniture … almost everything!
We are an environmentally-focused small business that aims to reduce the waste of time, money, and landfill by repairing, rather than replacing, these surfaces!
No prior industry or formal sales experience required. If you bring the right attributes, we’ll train you to excel with world-class training at Surface Experts HQ, a steady flow of quality leads, and a supportive team behind you!
Perks and Benefits:
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Compensation and Time Off
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Compensation: Base salary + commission + bonuses (avg annual earnings range at listed amount)
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Time Off: Paid holidays and 10 days of paid time off
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Stipends: Wellness, mileage/parking, and phone stipends
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Location and Schedule
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Location Majority time doing in-field sales; minimal remote admin work
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Work-Life Balance Full-time during business hours (no nights or weekends)
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Manage Your Schedule Midweek appointment? Scheduling autonomy means you can balance work commitments with personal appointments.
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Small Business, Big Support, Huge Opportunity
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Local Business: Small-business backed by the training, tools, and resources of a nationwide franchise
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Tight-Knit Team: Work closely with the owner and technicians to deliver high-quality repairs
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Technology: Software that provides quality leads, plus a detailed routing tool to help you plan efficient routes
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Sales Support: Access to a dedicated Support Center for administrative assistance
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Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team
What a Typical Day Looks Like
- Map your route, planning on ~15 on-site visits throughout a variety of northern Chicago neighborhoods (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule work for our technicians
- Log notes/metrics in our software and coordinate with the Owner/Sales team
- Light admin and prep from your home, before daily driving to visit properties in various neighborhoods each day
- Weekly sales coaching, ongoing support, and regular reviews to track overall performance to sales goals
Attributes Over Experience
No Sales Experience Required No prior industry experience, degree, or formal sales experience is needed. We will teach the process; we can’t teach these traits:
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Coachable — Eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook
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Curious — Active listener who is comfortable asking questions and seeks to serve customers by first understanding them and their needs
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Motivated — Independent and driven person who isn't satisfied settling and strives to build and maintain strong client relationships
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Detail-Oriented — Executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
