Job Description

About Us

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we are growing - fast.

If you want to work where ambition meets opportunity, you have found your place.

The Opportunity

We are on the hunt for a sharp, driven Sales Development Representative (SDR) to spark new conversations and uncover business opportunities that lead to real impact.

You will be the first point of contact in our sales engine - running outbound campaigns, qualifying leads, and booking meetings that matter. You will partner with sales and marketing to fine-tune messaging, experiment with outreach strategies and build a healthy pipeline of high-potential prospects.

If you love the chase, think like a problem solver, and want to grow with a high-performing team - this is your next move.

What You'll Do

• Own outbound prospecting via phone, email, LinkedIn and more - you’ll find the right people and start the right conversations
• Qualify inbound leads and route them to the right sales experts
• Book quality meetings with decision-makers in key accounts
• Collaborate with marketing on messaging, campaigns and lead nurturing
• Use tools like HubSpot, LinkedIn Sales Navigator and intent data to work smarter
• Track activity, results, and learnings to continually improve outreach and conversion
• Stay sharp on our services and the wider tech landscape so you can speak with confidence
• Be part of a team that backs you - but gives you the autonomy to succeed

Requirements

• 2+ years in sales development or lead generation, ideally in B2B tech or IT
• Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.
• Experience using CRMs and prospecting tools (e.g. HubSpot, LinkedIn Sales Nav)
• Strong verbal and written communication skills - you're confident and clear
• Ability to work independently and as part of a team
• Bachelor’s degree in business or related field
• Self-starter mentality - you don’t wait to be told, you make things happen

• Ability to connect with senior stakeholders and build trust quickly
• Resilience - you know how to keep going, even when it’s tough
• Bonus points if you’ve worked with an IT integrator, MSP or vendor

Benefits

We are serious about culture - and it’s not just lip service. Here’s what you can expect:

• Support to grow - structured onboarding, mentoring, and career development
• Flexibility - hybrid working and the tools to do your best work anywhere
• A respected name - we’ve got the creds, the awards, and the backing of Infosys
• A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives
• Events, training, team days - because connection fuels success
• Real earning potential - great commission structure

Ready to Make Your Mark?

If you are ready to step into a role where your work opens doors - for our clients and for your own career - apply now.

We are THE MISSING LINK between where you are and where you want to be.