We are looking for a Business Development Representative that will handle the following:
Build, maintain and manage relationships with customers in the assigned portfolio by remote selling channels (as phone, e-mail)
Handle the sales process with customers by performing needs analysis, designing solutions and negotiating deals
Identify and pursue opportunities for cross-sell and up-sell to existing customers
Identify potential customer issues and solve them in collaboration with the sales/trade/Customer Service/Finance teams
Perform outbound interactions (calls/e-mails) to potential, dormant and current customers
Qualify customers' sales potential and plan activities to increase business
Identify and develop leads and new customers
Establish relationships with new customers and secure contracts with new customers to achieve targets
Analyze relevant customers for targeted sales campaigns and build a work plan to increase sales
Communicate closely with trade and cross-functional teams on market intelligence, service updates, customer challenges and opportunities
Promote ZIM added value services with the customers, including digital platforms (as eZIM, myZIM, eZQuote, ZIMLogistics)
Follow and use sales best practice and tools
Update customer information and interactions in CRM
Monitor and report sales goals/targets/KPIs in line with company’s objectives
Forecast sales activities and set personal/company goals accordingly
Academic education: College degree in Business Management/ Marketing/ Logistics
Experience in sales or marketing position with FFW/ocean carrier - preferred
Working experience with FFW/ocean carrier – preferred
Proficient in MS Office
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.
ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.
Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
