Job Description

Position Title: Business Development Representative

Work Set Up: On-Site

Schedule: 10:00 PM to 7:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Business Development Representative is responsible for driving sales growth by engaging with customers and prospects to understand their needs, recommend tailored solutions, and build long-term relationships. The role involves upselling and cross-selling opportunities, proactive outreach through calls and emails, and collaboration with the sales and management team to achieve targets.

What Youll Do:

• Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs, and identifying opportunities for upselling and cross-selling

• Recommend our best-selling products, offer additional items, and provide competitive pricing

• Build and nurture relationships with customers, tailoring solutions to meet their unique requirements

• Proactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objections

• Collaborate with the sales and management team to develop effective strategies and tactics for achieving sales targets

• Utilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clients

• Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM software

• Demonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholders

• Contact relevant datasets to re-engage customers and pull leads when necessary

What Were Looking For:

• At least 3 years of experience in sales and the BPO industry

• Strong understanding of sales techniques and methodologies

• Exceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasively

• Highly motivated and target-driven individual with a passion for driving business growth

• Display polite and professional communication via phone, chat, and email at all times

• Excellent interpersonal and relationship-building skills

• Ability to work effectively both independently and collaboratively within a team

• Proficient in using CRM software and other sales productivity tools

• Ability to work independently and prioritize workload in a fast-paced environment

• Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup

• First-class communication and interpersonal skills

• Fast learner and multitasking

• Strong attention to detail and quality

• Controlling time management

• Commercially aware and strategic thinker

• Negotiation, influencing, and stakeholder management abilities

Why Youll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!