Muni-Link is seeking a Business Development Representative to support the growth of our Muni-Link software and Web Presence solutions. This role is ideal for someone who enjoys phone-based outreach, building relationships, and guiding prospects through a thoughtful, solutions-oriented sales process.
Position Responsibilities
• Generate and qualify leads for Muni-Link and Web Presence solutions
• Conduct outbound prospecting and follow up on inbound marketing leads
• Engage decision-makers through consultative conversations to identify needs and opportunities
• Collaborate with Muni-Link sales representatives to transition qualified opportunities
• Manage assigned territories and target specific markets via phone-based outreach
• Deliver product information, schedule and support demos, and help move prospects through the sales cycle
• Nurture leads overtime and maintain consistent follow-up
• Maintain accurate records of activities, leads, and customer interactions in CRM systems
• Partner with marketing, pre-sales, and sales teams to align on strategy and messaging
• Independently close smaller opportunities while supporting larger team-driven sales
Skills Needed:
• Phone-Based Sales & Prospecting – Comfortable making high-volume outbound calls and engaging leads over the phone
• Consultative Selling – Ability to understand customer needs and position solutions effectively (non-pushy approach)
• Lead Generation & Qualification – Skilled at identifying, nurturing, and qualifying prospects
• Closing Skills – Proven ability to close deals, particularly in a remote/phone-driven environment
• Communication Skills – Strong verbal communication with the ability to speak confidently with decision-makers
• Relationship Building – Ability to build trust and maintain long-term prospect engagement
• CRM & Data Management – Experience tracking activities, leads, and pipeline in CRM systems
• Territory Management – Ability to manage assigned regions and target specific markets strategically
• Collaboration – Works effectively with sales reps, marketing, and internal teams
• Time Management & Organization – Able to handle multiple leads, follow-ups, and tasks efficiently
• Product Knowledge Development – Willingness to learn and communicate product/service value clearly
• Problem Solving – Ability to identify customer challenges and align them with solutions
• Demo Coordination & Support – Comfortable assisting with or leading parts of the demo and sales process
• Persistence & Follow-Up – Strong discipline in maintaining consistent outreach and followthrough
Requirements
Education/Experience: Typically requires a bachelor’s degree (or international equivalent) and 2+ years of relevant experience.
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