Airship

Business Development Representative

Airship  •  Singapore, SG (Remote)  •  3 months ago
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Job Description

About Airship

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.

Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.

About the Role

As a Business Development Representative (BDR) at Airship, you will play a critical role in driving both new customer acquisition and expansion within our existing customer base in our APAC region. This is a more sophisticated BDR role designed for candidates with 1–2 years of sales development experience who are ready to have higher-impact, consultative conversations. You will be responsible not only for generating net-new pipeline, but also for engaging existing customers in meaningful discussions around cross-sell and upsell opportunities in partnership with Account Executives and Growth Managers.

This role requires strong discovery skills, business acumen, and the ability to tailor conversations to meet customer needs, utilize relevant use cases, and identify growth opportunities.

What You'll Do

  • Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
  • Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
  • Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
  • Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
  • Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
  • Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
  • Nurture and advance opportunities from initial engagement through qualified meetings
  • Maintain accurate and timely activity, notes, and pipeline data in Salesforce
  • Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
  • Stay current on industry trends, customer use cases, and competitive landscape

What We're Looking For

  • 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
  • Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
  • Experience engaging both new prospects and existing customers in value-based discussions
  • Strong written and verbal communication skills with the ability to adapt messaging by persona and context
  • High level of business curiosity and comfort navigating more complex sales conversations
  • Proven track record of meeting or exceeding activity and pipeline goals
  • Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
  • Strong organizational skills, attention to detail, and follow-through
  • Ability to work independently while collaborating closely with cross-functional partners.
  • Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

Work Location & Travel Requirements

Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.

This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.

Compensation

Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. This role offers stock options, providing a direct opportunity to share in Airship’s success.

Benefits & Perks

  • Medical insurance options for you and your dependents
  • Flexible time off, paid holidays, paid parental leave, and paid volunteer time off
  • Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs
  • A digital-first work environment and a monthly stipend to support remote work
  • Mentorship and growth opportunities to build skills and accelerate professional development
  • And more!

Candidates outside of the U.S. can view Airship's Privacy Statement here

** Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.

Hiring Commitment

Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.

By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.

Airship

About Airship

In our mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything you need to get mobile-first customer experience right — on the web, in the app and everywhere in between.

Since the dawn of mobile apps, Airship innovations have become industry standards. We delivered the industry’s first push notification and first in-app message. Then we powered the first mobile wallet boarding pass, now the digital norm for travelers. We enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, we launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support.

Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion.

When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more or cares more than Airship.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
San Francisco, California
Year Founded
2009
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